Cedars-Sinai
10,000+ employees
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Pharmaceuticals
Cedars-Sinai is a leading healthcare organization that has been addressing the medical needs of a diverse community since its inception in 1902. Renowned for its excellence in patient care, clinical research, and medical education, Cedars-Sinai is recognized nationally for its innovative approaches in healthcare. It is especially noted for its advancements in the treatment of heart disease, cancer, and brain disorders, as well as its comprehensive education programs for healthcare professionals. The institution demonstrates a strong commitment to community service by enhancing the health of vulnerable populations in Los Angeles.
Fin Care Specialist I, Customer Service
🕒 May 27
🌵 Arizona, California, +6 more states – Remote
💵 $25 - $38 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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Cedars-Sinai
10,000+ employees
🏥 Healthcare
💊 Pharmaceuticals
Healthcare • Pharmaceuticals
Cedars-Sinai is a leading healthcare organization that has been addressing the medical needs of a diverse community since its inception in 1902. Renowned for its excellence in patient care, clinical research, and medical education, Cedars-Sinai is recognized nationally for its innovative approaches in healthcare. It is especially noted for its advancements in the treatment of heart disease, cancer, and brain disorders, as well as its comprehensive education programs for healthcare professionals. The institution demonstrates a strong commitment to community service by enhancing the health of vulnerable populations in Los Angeles.
📋 Description
• Provides patient relations support to Patient Financial Services • Identifies, analyzes, resolves and responds to customer inquiries, concerns and issues • Follows up on accounts to ensure payment and resolution • Works independently and has strong customer service skills • Deescalates issues quickly and achieves maximum customer satisfaction • Understands, interprets and explains payor contracts and CSMC billing and collections policy and practices
🎯 Requirements
• High School Diploma/GED required. Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred. • A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.
🏖️ Benefits
• healthcare • paid vacation • 403(b)
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