Technicien principal, Détection de gaz et instrumentation

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🔥 0 minutes ago

🗣️🇫🇷 French Required

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Honeywell

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Provide customer support and advanced field technical support within Honeywell’s Process Measurement & Control Service Team • Identify, investigate, resolve, analyze root causes, and replicate advanced technical issues experienced by the field team • Troubleshoot hardware/software and solve equipment problems • Provide direct support to internal and external customers • Liaise between Field Service and Technical Support/Engineering • Create timely, detailed, and accurate analysis reports • Provide technical service and customer solutions • Prepare service quotations and manage service documentation • Schedule and coordinate service appointments • Manage challenging projects to ensure customer satisfaction • Ensure team technical competency and help develop training curriculum for the Field Organization • Collaborate with multiple departments and stakeholders • Ensure proper documentation and recording of all activity and communication

🎯 Requirements

• Minimum of 2 years of experience in field service engineering or a related role • Valid Class 5 driver’s license • Must speak French and functional English • Significant experience in customer and product support • Industry experience preferred • Strong communication and interpersonal skills • Continuous improvement mindset and leadership capabilities • Experience with Salesforce.com, SharePoint, SAP, and Excel • Excellent organizational skills • Ability to train and motivate others • Proficiency in Microsoft Office, including Excel, Word, SharePoint, and PowerPoint • DEC, Engineering degree, or equivalent work experience valued • High School Diploma + DEP valued

🏖️ Benefits

• No benefits or compensation extras specified • Relocation package: None

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