Customer Support Specialist – Entry-level

Job not on LinkedIn

🔥 1 hour ago

🌏 Anywhere in the World

⏰ Full Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Careerswift

2 - 10 employees

Founded 2025

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

Careerswift is an AI-powered career platform focused on streamlining the job search and application process for individuals (and offering tools for businesses). It provides an AI resume builder and LinkedIn-to-resume converter that create ATS-friendly resumes, instant AI cover-letter generation, a LinkedIn profile scoring/optimization tool, AI interview practice (mock interviews), a job tracker and smart application features, and a Chrome extension/plugin for 1-click job applications. Careerswift is offered via subscription tiers (Basic, Standard, Premium) and emphasizes end-to-end support across resume creation, application tracking, interview prep, and job recommendations.

📋 Description

• First point of contact for users • Resolve inquiries via chat, email and phone • Troubleshoot issues • Document recurring problems • Escalate complex cases to relevant teams

🎯 Requirements

• No prior experience required • Excellent communication skills • Patience • Customer-first mindset

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