Tribal Health Lead – Sales & Partnerships

🕒 May 13

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CareMessage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🤝 Non-profit

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

💰 $250k Grant on 2020-07

Non-profit • Healthcare Insurance • Artificial Intelligence

CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. The organization partners with safety-net organizations to increase access to care, improve clinical outcomes, and address social determinants of health through its data-powered patient engagement solutions. Using precision messaging and AI-backed platforms, CareMessage focuses on advancing health equity for underserved communities, working with federally qualified health centers, free and charitable clinics, tribal health organizations, and primary care associations. The platform supports healthcare providers by increasing operational effectiveness and automating patient communications, facilitating better engagement with patients, and helping healthcare organizations succeed in value-based care models.

📋 Description

• Contribute to CareMessage’s market development strategy for Tribal Health. • Build and manage a targeted account strategy across Tribal Health Organizations, Urban Indian Organizations, inter-Tribal health partners, regional associations, and aligned ecosystem partners. • Use existing relationships and market knowledge to identify high-fit opportunities, partnership pathways, and customer needs. • Develop CareMessage’s point of view on how patient engagement, outreach, reporting, and data capabilities can support Tribal Health priorities. • Represent CareMessage at Tribal Health, Indigenous health, public health, and regional conferences where market presence and relationship-building are important. • Build trust through culturally respectful engagement, strong follow-through, and clear understanding of local context. • Source, develop, and close new Tribal Health opportunities through direct outreach, referrals, partner channels, conferences, and relationship-based business development. • Build and maintain relationships with executive leaders, clinical leaders, operational leaders, IT/EHR stakeholders, and board or governance-adjacent stakeholders as appropriate. • Identify strategic partnership opportunities with organizations serving Tribal Health, including technology partners, public health partners, associations, funders, and regional networks. • Shape opportunities early by understanding customer priorities, funding pathways, operational readiness, procurement processes, and technical requirements. • Develop account and territory plans that translate relationship-building into measurable pipeline and revenue. • Personally own and close new Tribal Health ARR, with annual revenue targets to be finalized based on territory scope and ramp expectations. • Lead complex, high-trust sales cycles from discovery through close. • Conduct strong discovery across executive, clinical, operational, and technical stakeholders. • Build compelling business cases that connect CareMessage’s capabilities to customer goals such as access, care gap closure, patient communication, staff efficiency, reporting, and health outcomes. • Navigate multi-stakeholder decision-making, including budget, procurement, contracting, technical review, and implementation readiness. • Develop a strong understanding of CareMessage’s product portfolio, roadmap, implementation model, and user workflows. • Translate technical capabilities into clear customer value, including outreach workflows, segmentation, reporting, integrations, data exchange, and patient communication use cases. • Partner with Product, Engineering, Professional Services, and Customer Experience to assess customer fit, implementation complexity, integration needs, and technical feasibility. • Maintain a strong view of Tribal Health market trends, funding dynamics, policy changes, technology needs, competitive alternatives, and partnership opportunities.

🎯 Requirements

• 8–12+ years of experience in healthcare business development, healthcare SaaS sales, health technology partnerships, public health, Tribal Health, or a related commercial role. • Significant professional experience working in or selling to Tribal Health Organizations, Urban Indian Organizations, Tribal Nations, inter-Tribal organizations, IHS-adjacent settings, or Indigenous health ecosystem partners. • Existing relationships across the Tribal Health market and demonstrated ability to build trust with senior stakeholders. • Proven experience generating pipeline and closing complex, multi-stakeholder healthcare deals. • Strong business development instincts, including account prioritization, relationship mapping, partner development, and long-cycle opportunity creation. • Technical fluency in healthcare technology, including EHRs, integrations, patient communication workflows, data exchange, reporting, or population health tools. • Ability to tailor messaging to executive, clinical, operational, and technical stakeholders. • Strong written and verbal communication, with disciplined documentation and internal follow-through. • Comfort with regular travel to maintain firsthand relationships with customers, partners, and the broader safety-net ecosystem, typically 1-2 trips per month for a few days each. • Cultural humility, respect for Tribal sovereignty, and commitment to advancing health equity. • Candidates who have lived experience working or living among tribal populations are strongly encouraged to apply.

🏖️ Benefits

• Generous medical, dental, and vision insurance for employees and their families • Health Savings Accounts and Flexible Spending Accounts • Short & long-term disability insurance • $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources • 18 paid company holidays, including a one week mid-year and one week end-of-year break • 9 wellness days to be used for self-care- or anything that comes up in life • 15 days of PTO • 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter • Paid parental leave for biological and adopted children • Volunteerism incorporated in onboarding and encouraged on an ongoing basis • PerkSpot: Instant access to discounts on products & services from hundreds of vendors