Senior Consulting Engineer – Microsoft

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November 14

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CDW

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Enterprise • SaaS • Cybersecurity

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

10,000+ employees

Founded 1984

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity on 2015-07

📋 Description

• Perform client consultations including discovery, planning, design, and implementation of Microsoft Exchange and Office 365 technologies. • Implement and support Active Directory, Microsoft 365, and Exchange (on-premises and online), including installations, upgrades, configurations, and security hardening. • Perform end-to-end Exchange migrations, including Exchange On-Prem, Exchange Hybrid, Google Workspace, and IMAP-based third-party platforms using native and third-party tools. • Execute Microsoft 365 tenant-to-tenant migrations for various workloads including Exchange Online, OneDrive, SharePoint Online, Microsoft Teams, and Entra ID users and groups using various tools such as (Quest On-Demand, AvePoint Fly, BitTitan). • Develop and maintain automation scripts (primarily PowerShell) to streamline administrative tasks, reporting, and bulk operations. • Troubleshoot complex Office 365 issues, escalate as necessary, and drive resolution to ensure minimal user impact. • Collaborate with project teams and clients to ensure timely and successful delivery of solutions aligned with project goals and technical requirements. • Create and maintain technical documentation, runbooks, and knowledge base articles to support client environments and internal teams. • Stay current with evolving Microsoft 365 and Azure AD roadmaps, features, and security practices, proactively sharing knowledge with peers and clients. • Provide knowledge transfer and hands-on training to client IT staff and support teams. • Support presales activities, including technical scoping, solution design, and client workshops. • Participate in internal initiatives, tool development, and continuous improvement efforts within the consulting practice.

🎯 Requirements

• Bachelor’s degree AND 5 years’ experience delivering complex technical solutions including planning, development, implementation, and support OR Nine years’ experience delivering complex technical solutions including planning, development, implementation, and support. • Minimum 2 years consulting experience • Expert knowledge of Office 365 • Expert knowledge of Exchange 2010-2019 and Exchange Online • Understanding of Microsoft Security and Purview • Strong understanding of Microsoft O365/Entra Identity • Experience with Migration Tools such as Quest ODM/ BitTitan / Other • Understanding of Windows 2008/2012/2016/2022 Server/AD domain infrastructure • Ability to understand, assess and propose solutions for resolving customer questions and issues. • Proven project oversight responsibilities and mentoring of technical teams/consultants. • Strong written and verbal communication skills with the ability to effectively interact with leadership stakeholders and clients. • Professional, business-focused attitude and courteous manner towards clients, partners, and peers. • Proven ability to identify and deliver technical documentation that meets client defined expectations. • Strong attention to detail, especially client and project changes, with demonstrated analytical skills to identify potential risks. • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. • Demonstrated experience in applying lessons learned to unique problems, with a history of adapting to new technologies and determining their benefits for clients. • Must be able and willing to work beyond regularly scheduled shifts, including select weekends and overtime as necessary, to meet operational needs. • Valid U.S. driver’s license. • Ability and willingness to travel as needed to other CDW locations or client sites.

🏖️ Benefits

• Annual bonus target of 10%