Ciena
5001 - 10000 employees
Founded 1985
📡 Telecommunications
🔧 Hardware
💰 Series C on 1995-12
Telecommunications • Hardware • Networking
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.
Field Service Project Manager
🕒 April 10
🇺🇸 United States – Remote
💵 $96.9k - $154.7k / year
⏰ Full Time
🟠 Senior
🔴 Lead
👷♀️ Project Manager
🦅 H1B Visa Sponsor
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Ciena
5001 - 10000 employees
Founded 1985
📡 Telecommunications
🔧 Hardware
💰 Series C on 1995-12
Telecommunications • Hardware • Networking
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.
📋 Description
• Maintain expertise in delivery tools, methods, and practices to ensure consistent project success. • Present and implement Ciena Services’ value proposition tailored to customer priorities. • Develop delivery-focused resources and methodologies that enhance Professional Services practices. • Manage project resources with full P&L accountability, ensuring financial objectives are met. • Align service delivery with Ciena’s annual Professional Services goals and metrics. • Foster collaboration across Ciena’s cross-functional teams to achieve project milestones. • Build and maintain customer relationships at all organizational levels, ensuring satisfaction and trust.
🎯 Requirements
• Bachelor’s degree in a relevant field • PMP certification preferred; required within one year of hire. • Minimum of 10 years of operational experience in telecommunications or related industries. • At least 7 years in a Professional Services leadership role managing medium to large-scale projects • 2+ years’ experience leading field deployment teams in the execution of projects, preferably in the telecommunications space • Experience with large systems providers or integrators is highly valued. • Demonstrated ability to articulate and discuss product functionality with diverse audiences. • Strong verbal presentation, written communication, and time management skills.
🏖️ Benefits
• medical, dental, and vision plans • participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • company-paid holidays • paid sick leave • vacation time
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