Field Services Project Manager

🕒 January 31

🌐 Canada, United States – Remote

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💵 $96.9k - $154.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷‍♀️ Project Manager

👻 Ghost score 45%

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Logo of Ciena

Ciena

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Deploy medium to large-scale EF&I projects with medium/high complexity within budget, schedule, and Ciena quality standards • Manage customer expectations, communications, escalations, and governance throughout the project lifecycle • Develop project schedules, identify risks, and implement mitigation strategies • Drive quality across project services, from site and network engineering through installation, testing, and readiness for service • Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities • Maintain project documentation, including schedules, financials, risks, and issues • Coach and guide junior team members to meet project deliverables and contribute to team success

🎯 Requirements

• A technical degree or equivalent combination of education and experience • PMP certification preferred (required within one year of hire) • Minimum of 10 years of telecommunications industry operational experience and/or project implementation • Minimum of 8 years in a lead role managing medium to large-scale projects • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel) • Subsea deployment experience is a strong advantage • Business and financial management skills, particularly in project-level P&L • Strong communication, negotiation, and decision-making abilities • Ability to manage multiple projects simultaneously, prioritizing critical tasks and resources • Familiarity with Ciena’s products and technologies is a plus

🏖️ Benefits

• Discretionary incentive bonus eligibility for non-Sales employees • Sales commission eligibility for Sales employees • Medical, dental, and vision plans • 401(K) participation with company matching (USA) • DCPP participation with company matching (Canada) • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence in compliance with applicable laws • Flexible work environment • Accommodation measures for employees who require them

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