Merchant Implementation Engineer

Job not on LinkedIn

October 11

Apply Now

Receive Emails with Similar Jobs

CellPoint Digital

WebsiteLinkedInAll Job Openings

Finance • eCommerce • Fintech

CellPoint Digital is a leading provider of payment orchestration and optimization solutions, specializing in helping companies navigate the complex payment landscape. Their services include hosted payment pages, reporting and analytics, intelligent routing, and embedded finance. With a focus on industries such as airline, travel, e-commerce, and hospitality, CellPoint Digital aims to reduce payment processing costs, increase approval rates, and enhance overall payment performance and efficiency. By offering alternatives like fraud management and payment reconciliation, they enable businesses to unlock growth opportunities and streamline their payment processes. With years of experience, CellPoint Digital prides itself on turning payment complexity into clarity for its partners.

51 - 200 employees

💸 Finance

🛍️ eCommerce

💳 Fintech

💰 $25M Venture Round on 2022-01

📋 Description

• As an expert on the integration, working with customer technical teams to guide them through the integration process. • Onboarding of merchants into platform and configuration based on agreed requirements. • Use your knowledge on APIs to help & troubleshoot on the integration using tools like Postman and/ or curl. • Run SQL queries to validate configuration and integration data. • Troubleshoot and review logs and error messages to resolve implementation issues. • Develop and execute an appropriate implementation plan for on-boarding, testing, and launching • Configure the Product suite contracted by the merchant • Provide training to a select group of the merchant’s staff • Work with stakeholders technical engineers to streamline integration and onboarding process, highly collaborative and sharing key learnings • Setup technical support and mentor their staff so they can provide full support to the client • Analyze and produce statistics and management reports on integration, onboarding and performance.

🎯 Requirements

• Hands-on experience (3-7 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.) • Excellent communication and documentations skills ideally bilingual comprehensive in both English and Spanish • Developed knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript • Strong SQL knowledge • Developed knowledge of Postman API and competency skills • Coordination of end-to-end technical implementation of e-commerce payment products • Expertise in credit card and international alternative payment solutions • Expertise in PCI compliance and latest card schemes mandates • Ability to simultaneously manage multiple projects and client relationships • You are eager to bring your unique talents and authenticity to the CellPoint Digital community. • You’re constantly curious and a lifetime learner. • You have excellent communication and relationship-building skills. • You enjoy leading and supporting cross-functional initiatives and projects in a team where you are empowered and accountable. • You thrive in a fast-paced environment and the challenge of managing multiple projects simultaneously while prioritizing high-return work. • You approach challenges with a solution-oriented mindset. • You are able to thrive in a ‘remote first’ arrangement with a distributed organization in multiple time zones.

🏖️ Benefits

• Medical insurance with coverage for dependents (parents, spouse, children) • Rewards & Recognition system • Opportunity for personal and professional growth in a dynamic industry • Work from anywhere in the world; we're a fully distributed company, and we provide the tools, culture, and support to make your work setup work for you