Patient Services Specialist

🕒 July 13

🇺🇸 United States – Remote

💵 $34k - $62.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Initiating, researching, completing, submitting, and tracking Patient Services Program applications for assigned facilities • Conducting benefit verification and completing necessary third-party prior authorizations • Performing documented adherence activities • Coordinating dispensing for specialty medications, high-cost prescriptions, and/or infusion medications • Interacting proactively with facility staff, patients, payers, and patient assistance programs (PAP) • Completing patient adherence activities that may include notification of upcoming refills • Resolving barriers proactively that may affect reimbursement at assigned facilities

🎯 Requirements

• National CPhT certification required • 2+ years of directly related or relevant experience • Ability to communicate effectively both orally and in writing • Strong organizational skills; attention to detail • Ability to work quickly and accurately under time and volume constraints • Ability to be proactive and tenaciously seek solutions under minimum supervision to improve customer satisfaction • Demonstrated competence in Microsoft Excel and Word • Familiarity with insurance/claims processing, pharmaceutical products, services, software, and drug interactions

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Professional development resources • Employee resource groups • Volunteer activities