Clinical Operations Lead

Job not on LinkedIn

Yesterday

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $115.2k - $158.4k / year

⏰ Full Time

🟠 Senior

🏥 Clinical Operations

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CenterWell Senior Primary Care

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Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

1001 - 5000 employees

⚕️ Healthcare Insurance

📋 Description

• Design and implement programming to support quality care, focusing on end-to-end operations and driving projects to completion (ex. Diabetes management program) • Act as a clinical operations escalation point for key internal stakeholders • Analyze performance data and develop frameworks for continuous improvement processes, including how to prioritize with business objectives in mind • Drive continuous improvement across quality, safety, and provider experience • Lead provider activation workstream - support license expansion, collaborative requirements, chart reviews, and cross-collaboration with legal, credentialing and technology stakeholders • Standardize and optimize workflows across clinical onboarding and training • Partner with business operations, technology partners, and subject matter experts to collaborate on business initiatives that support clinical workflows and provider performance

🎯 Requirements

• Bachelor's degree • 5+ years of experience in healthcare consulting, clinical operations, or a similar role • Experience working in innovative or rapidly scaling healthcare environments • Strong organizational and project management skills with a focus on execution and outcomes. • An understanding of telehealth and healthcare regulations, with a compliance mindset • A clear communicator who builds trust and alignment across clinical and non-clinical teams • A data-informed operator who can develop and execute new clinical programming while maintaining stakeholder alignment • Ability to work independently in a fast-paced, remote-friendly environment. • Must be able to travel as needed about 10% • Advanced Microsoft Office skills

🏖️ Benefits

• Health benefits effective day 1 • Paid time off, holidays, volunteer time and jury duty pay • Recognition pay • 401(k) retirement savings plan with employer match • Tuition assistance • Scholarships for eligible dependents • Parental and caregiver leave • Employee charity matching program • Network Resource Groups (NRGs) • Career development opportunities