Manager, Claims Litigation Management

🕒 July 1

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Logo of Crum & Forster

Crum & Forster

1001 - 5000 employees

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. Established in 1822, C&F provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. With a written premium of $5. 3 billion as of 2023, C&F has an A. M. Best financial strength rating of “A” (Excellent). The company prides itself on creative, flexible, and client-focused solutions, recognized for superior customer service, claims, and risk engineering services. C&F employs over 2000 people across the United States and has earned several workplace awards for its employee-first focus and commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings Limited, engaged in property and casualty insurance and reinsurance.

📋 Description

• Serve as a primary point of contact for the management of the day to day operations of Legal Management services. • Manage the litigation professional staff to ensure law firm and vendor adherence to litigation management and billing guidelines and panel protocols. • Manage the processes involved with law firms as they pertain to invoices, E-Billing vendor and claims staff as well as serve as a liaison between law firms, E-Billing vendor and claims staff. • Delegate, coordinate and resolve questions related to law firm and E-Billing vendor functions such as adherence to litigation management and billing guidelines and appropriateness of law firm staffing changes. • Act as the primary point person for communications and information flow to managers concerning E-Billing vendor and management of their appropriate billing platforms. • Assist or delegate to staff colleagues and claims staff questions pertaining to adherence to litigation management and billing guidelines. • Assist Vice President of Claims Litigation Management with projects related to panel vetting, approval and review. • Act as mentor to the Legal Services Group. • Manage the gathering of reports and metrics associated with legal bill review results, law firm and other claims vendors spend and performance. • Conduct audits of the legal bill review services and related vendors.

🎯 Requirements

• A bachelor’s degree or equivalent experience required • 8+ years of related experience required • Experience working within legal bill review systems required. • Strong organizational, management and project management skills preferred. • Experience with claims litigation management of law firms and/or vendors preferred. • Demonstrated ability to communicate and collaborate with both internal stakeholders and external vendors across all levels. • Willingness to obtain training as it pertains to daily responsibilities.

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision. • Programs focused on whole family’s wellness, including physical, mental and financial wellbeing • Opportunities for career development, including tuition reimbursement, industry-related certifications, and professional training • A dynamic, ambitious, fun and exciting work environment • Matching donation program, volunteer opportunities, and an employee-driven corporate giving program

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