Product Analyst – E-Mobility

November 4

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chargecloud

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Energy • SaaS • B2B

chargecloud is a Cologne-based SaaS provider of modular, cloud-native software for the e-mobility market. Its platform centers on a Charge Point Management System (CPMS) and offers modules for charging operations, billing & payment, fleet and home charging, partner management, plus white-label B2B and B2C apps and a partner marketplace. chargecloud serves charge point operators, utilities, fleet operators and service providers across Europe, enabling scalable operation, e‑roaming and tariff management for public and private charging infrastructure.

201 - 500 employees

Founded 2016

⚡ Energy

☁️ SaaS

🤝 B2B

📋 Description

• As a Product Analyst, you are part of an agile Scrum team and actively support product development through data-driven analyses and solid insights. • You work closely with the Product Owner and other stakeholders to strategically support product decisions. • Formulate and evaluate new ideas/features during the product discovery phase to assess their business value. • Responsible for defining, monitoring, and reporting KPIs for your product to identify deviations early and derive optimization opportunities. • Analyze and identify patterns, trends, and usage behavior of existing features to derive actionable recommendations. • Document and visualize product processes and user journeys using a BPMN tool, including flowcharts and user flows. • Translate technical knowledge into domain-specific and easily understandable product knowledge. • Analyze, prioritize, and track bugs, and monitor product-related alerts for early error detection. • Assist in creating alerts for incidents and bugs to ensure a rapid response to disruptions.

🎯 Requirements

• You bring several years of experience in data analysis and product discovery. • You have strong analytical skills and a solid understanding of data-driven decision-making. • You work in a structured and organized manner and keep an overview even across parallel projects. • You are team-oriented and enjoy close collaboration with different departments. • You have strong communication skills in German and English.

🏖️ Benefits

• Remote-first: Whether home office, our modern headquarters in Cologne, or co-working spaces at 50 locations across Germany — we cover all working arrangements. • Well equipped: To ensure you lack nothing at home, we provide state-of-the-art hardware and, after the probation period, a budget for ergonomic home-office equipment. • Flexibility: You can organize your working hours flexibly: with core hours from 9:00–12:00 you have the freedom to balance work and private life, and with 30 days of workation per year within the EU you can combine work and vacation. • Team spirit: Our teams meet in person once a quarter for brainstorming and teambuilding, and you’ll meet all colleagues at our popular winter and summer events. • Sustainability: In our agile, growing organization, you help make e-mobility accessible to everyone. • Wellbeing at work: With our Urban Sports subsidy and life coaching program, we support you to stay fit and manage work stress-free. • Dog friendly: Dogs are welcome in our office — you can simply bring your four-legged companion. • Bike leasing, a 20% employer contribution to your company pension plan, access to an attractive employee discount portal, a mobility budget of EUR 12.25 per month, and a prepaid Mastercard for tax-free benefits.