ChiroCat
11 - 50 employees
Founded 2018
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 $250k Pre Seed Round - Chiro Cat on 2021-05
Healthcare • SaaS • B2B
ChiroCat is an all-in-one practice management software built specifically for chiropractic clinics. It offers a cloud-based EHR, intuitive scheduling and online booking, HIPAA-compliant two-way messaging (including automated reminders and Text-to-Pay), SOAP note templates, integrated billing and payment processing, claim cycle management, performance reporting, and concierge onboarding. The product emphasizes streamlined workflows for chiropractors, faster payments, automated insurance posting, and a unified dashboard to manage patient care and practice operations. Pricing is advertised at $299/month.
Customer Support Specialist
🕒 6 days ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
ChiroCat
11 - 50 employees
Founded 2018
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 $250k Pre Seed Round - Chiro Cat on 2021-05
Healthcare • SaaS • B2B
ChiroCat is an all-in-one practice management software built specifically for chiropractic clinics. It offers a cloud-based EHR, intuitive scheduling and online booking, HIPAA-compliant two-way messaging (including automated reminders and Text-to-Pay), SOAP note templates, integrated billing and payment processing, claim cycle management, performance reporting, and concierge onboarding. The product emphasizes streamlined workflows for chiropractors, faster payments, automated insurance posting, and a unified dashboard to manage patient care and practice operations. Pricing is advertised at $299/month.
📋 Description
• Responding to incoming live chats, emails, and phone calls within help desk software • Helping an office manager optimize patient flow by setting up digital intake forms • Troubleshooting account settings and turning frustrated customers into advocates • Hopping on screen-sharing meetings with customers to solve complex insurance billing situations • Creating Help Center and internal knowledge base content
🎯 Requirements
• At least 3 years of experience in email, chat, or phone customer support OR in the chiropractic/healthcare industry • At least 3 years of direct, customer-facing communication experience • Experience with support technology (helpdesks, snippet tools) OR hands-on EHR/EMR software experience • Comfortable working standard daytime hours in local US timezone • Typing ability consistently at or above 50 WPM with accuracy above 95% • Software aptitude and love to learn new technology
🏖️ Benefits
• Great health, dental, and vision insurance with 100% of the premium covered for you • Affordable rates for dependents • Paid vacation of three to four weeks per year • Flexible work hours
Apply NowSimilar Jobs
🕒 July 27
Inbound Customer Support Agent assisting major brands with customer inquiries and service requests. Joining a team that provides environmentally conscious customer support in the United States.
🕒 July 27
Customer Service Agent assisting customers with questions and service requests for major brands. Delivering high-quality care and maintaining professionalism and accuracy in a structured role.
🕒 July 27
Customer Service Representative handling inbound calls for major brands. Assisting customers with various needs while delivering high-quality customer care from a remote location.
🕒 July 26
Customer Support Representative assisting Deaf and Hard of Hearing clients through video calls and written correspondence. Providing exceptional customer service and support for a range of inquiries while ensuring inclusion and accessibility.
🇺🇸 United States – Remote
💰 Non equity assistance on 2024-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 July 26
Customer Experience Associate managing subscriptions and event attendee inquiries for travel intelligence company Skift. Ensures high-quality customer interactions and supports the management of billing and membership.
🇺🇸 United States – Remote
💰 $1.1M Seed Round - Skift on 2013-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
