Senior Product Manager, Diner Experiences

October 18

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ChowNow

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eCommerce • SaaS • B2B

ChowNow is a platform dedicated to simplifying online ordering for restaurants. It provides a host of tools designed to manage orders efficiently, improve profitability, and enhance the visibility of restaurants through branded mobile apps, integrated ordering systems, and marketing solutions. Restaurants can use ChowNow to create commission-free online ordering directly on their websites and apps, integrate with their POS systems, and leverage advanced reporting tools for analytics. ChowNow focuses on driving direct orders to help restaurants retain full control over their customer relationships and data while cutting down on costly third-party commissions. By offering automated marketing tools and loyalty programs, ChowNow supports restaurants in growing their customer base and increasing repeat business.

201 - 500 employees

Founded 2011

🛍️ eCommerce

☁️ SaaS

🤝 B2B

💰 $21M Series C on 2019-05

📋 Description

• Own the consumer products processing $2B+ in annual transactions • Drive conversion improvements that directly impact 20,000+ restaurant partners • Build the loyalty and retention systems that combat the commoditization of food delivery • Launch innovative payment methods that reduce friction and expand accessibility • Create discovery experiences that help diners explore local cuisines • Define how independent restaurants can compete through superior ordering experiences • Work on products that preserve local food culture and community

🎯 Requirements

• You have 5+ years of Product Management experience, with 3+ years owning consumer mobile apps • You've optimized e-commerce funnels processing high transaction volumes • You combine conversion obsession with product craft, shipping features that are both beautiful and effective • You excel at multi-platform product management (iOS, Android, Web) • You're data-driven with strong SQL skills and A/B testing expertise • You have expertise in designing engagement strategies through loyalty and rewards frameworks that drive customer lifetime value • You have deep knowledge of payment systems and checkout optimization • You're passionate about supporting local businesses and food culture

🏖️ Benefits

• Expected Base Salary Range: $166,537-$215,000 (depending on candidate location) • Ongoing training and growth opportunities. • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. • Rock solid medical, dental, and vision plans. • Mental Health Coverage - we offer several programs to support your mental health and wellness goals. • Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. • 401(k) Matching • Employer-contributing student loan assistance program or continuing education reimbursement program • Employee Stock Incentive Plan. • Pet insurance for your fur babies • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. • Enough freedom to spread your wings while still holding you accountable.