CIBC US
CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.
1001 - 5000 employees
Client Support Specialist
6 days ago
⛰️ Colorado – Remote
🌽 Illinois – Remote
+3 more states
💵 $52k - $55k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
CIBC US
CIBC US provides tailored commercial and personal banking services, private banking, wealth management and small business financial solutions.
1001 - 5000 employees
📋 Description
• Work in a fast-paced Contact Center • First point of contact for clients with digital banking needs • Deepen relationships by understanding client needs and resolving issues • Educate and assist clients using CIBC digital capabilities • Proactively match clients with products and solutions • Flexible working hours Monday to Friday 8:00am-7:00pm CST and Saturday 8:00am-1:00pm CST
🎯 Requirements
• Ability to work independently with a secure workspace • Wired Internet connection with a minimum download speed of 15 mbps and upload speed of 10 mbps • Excellent client engagement skills • Problem solving skills • Strong product knowledge of CIBC’s suite of products • Computer savvy - able to navigate multiple software applications
🏖️ Benefits
• Medical • Dental • Vision • Health Savings Account • Life Insurance • Disability • Other Insurance Plans • Paid Time Off (including Sick Leave, Parental Leave, and Vacation) • Holidays • 401(k) • Special perks reserved for team members
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