Specialist, Intake and Resolutions

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CICC

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 Post-IPO Equity on 2017-09

China International Capital Corporation Limited (CICC, 03908.HK，601995.SH) is a top tier investment bank, founded in China in 1995, providing first-class financial services to corporates, institutions and individuals worldwide. As the first international joint-venture investment bank in China, CICC plays a unique role to support China’s economic reforms and liberalization through providing comprehensive one-stop domestic, overseas, and cross-border financial services including investment banking, equities, FICC, asset management, private equity investment, wealth management and research. Headquartered in Beijing, CICC has over 200 branches in Mainland China and offices in Hong Kong, Singapore, New York, London, San Francisco, Frankfurt and Tokyo. For more information about CICC, please visit www.cicc.com

📋 Description

• Reviews, analyzes, and makes recommendations regarding cases as they relate to the professional obligations of licensees. • Provides supporting documentation for cases referred to the Complaints Committee. • Facilitates the resolution of certain cases in accordance with applicable policies and procedures. • Gathers additional information from complainants and licensees for preliminary review. • Analyzes information and identifies issues relating to professional obligations of licensees. • Provides recommendations to the supervisor based on risk assessment and analysis of the cases. • Performs ADR to resolve cases referred to the ER stream. • Engages with complainants and licensees to provide education on the process. • Identifies Unauthorized Practitioners and shares information for follow-up. • Summarizes cases and provides documentation for the Complaints Committee. • Prepares required documentation including risk assessment worksheet and triage memorandum. • Attends Complaints Committee meetings and takes minutes. • Presents cases through written summaries and oral presentations during meetings. • Communicates with participants to collect supporting documentation.

🎯 Requirements

• College Diploma in business administration, law, or immigration. • 1-3 years of experience working in a law firm, administrative tribunal or regulatory body. • Knowledge of legal and administrative law concepts, principles, and terminology as well as the ability to acquire knowledge of the College Act, regulations, By-laws, and Code of Professional Conduct. • Knowledge of Alternative Dispute Resolution (ADR) techniques and appropriate application. • Knowledge of, or ability to acquire knowledge of the Canadian immigration system. • Knowledge of office/administrative software, online storage and case management systems. • Bilingual Non-Imperative

🏖️ Benefits

• The College hires and onboards 100% remotely • The opportunity to protect the public interest within the immigration and citizenship sector • A culture of transparency, where team members are involved in important conversations • Health benefits from day one for you and your family • Access to the Employee and Family Assistance program