Chief of Staff, AI Operations Manager

🕒 July 14

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Cicero

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

Consulting • B2B

Cicero is a premier management consulting firm focused on implementing data-driven strategies for a broad mix of private, public, and social sector organizations across the globe. Headquartered in Salt Lake City, Utah, with additional offices in New York City and Washington D. C. , Cicero uses data and experience to generate insights, create actionable strategies, and drive transformation. The firm emphasizes helping people create and continuously deliver extraordinary results.

📋 Description

• Serve as a central operating partner to the SVP / Practice Lead and Pod Leads. • Translate leadership priorities into action plans, operating cadences, trackers, dashboards, and follow-up mechanisms. • Prepare leadership materials, briefing documents, decision logs, status updates, and executive-ready summaries. • Track commitments, risks, dependencies, decisions, and action items across the AI Operating Group. • Help maintain visibility into team priorities, resource constraints, delivery risks, and operating issues. • Act as a connective layer between AI leadership and enabling functions including HR, Finance, Legal, IT, Security, and Operations. • Coordinate HR-related processes including onboarding, role changes, internal transfers, contractor coordination, and offboarding support. • Maintain team rosters, reporting lines, pod assignments, role documentation, and operating group organizational materials. • Partner with HR and recruiting on job descriptions, hiring workflows, interview coordination, offer status, start dates, and onboarding logistics. • Manage intake tracking for new AI-related requests, opportunities, internal asks, client needs, and leadership-directed initiatives. • Help triage incoming requests based on urgency, strategic fit, required capabilities, pod ownership, capacity, and delivery complexity. • Maintain visibility into intake volume, request status, bottlenecks, aging items, and escalation needs. • Support build operations across AI pods through project trackers, milestone reporting, risk logs, dependency tracking, and status updates. • Manage operating rhythms across leadership syncs, Pod Lead meetings, all-hands meetings, training sessions, and monthly operating reviews. • Track AI Operating Group costs across people, contractors, vendors, tools, licenses, subscriptions, infrastructure, and project-level spend. • Facilitate compliance with AI Operating Group technical standards, infrastructure protocols, and internal governance expectations. • Use AI tools to improve the speed, quality, and scalability of operational work.

🎯 Requirements

• 5+ years of experience in operations, chief-of-staff support, business operations, consulting operations, program management, finance operations, or practice management • Experience supporting senior leaders and coordinating across multiple teams or workstreams • Strong project management, PMO, operating cadence, and follow-through capabilities • Experience with budget tracking, reporting, financial analysis, cost management, or operational metrics • Strong organizational skills and exceptional attention to detail • Excellent written and verbal communication skills, including the ability to create executive-ready materials • Comfort operating in a fast-changing environment with ambiguity and shifting priorities • Ability to handle confidential information with discretion • Genuine interest in AI and regular use of AI tools to improve productivity • Ability to work effectively with technical and non-technical stakeholders.

🏖️ Benefits

• Continuing education and professional development resources • Mentorship program • Supportive work environment • Inclusive culture