RN Care Manager

🕒 July 15

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $71k - $90.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Cityblock Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Secondary Market on 2022-06

Consulting • Logistics • Healthcare

Cityblock Health is a healthcare provider focused on filling gaps in the healthcare system for their members. They provide a range of services including primary care, mental health, and social care services. Cityblock collaborates with health insurance partners to build a better healthcare system, ensuring that no one falls through the cracks. Their care model includes urgent care, coordination between providers, and personalized support, with the aim to help members achieve their health goals. Cityblock Health is dedicated to improving the health of marginalized communities by offering comprehensive care that supports autonomy and builds trust-based relationships.

📋 Description

• The RNCM manages a panel of rising and high intensity members to support integrated chronic disease and behavioral health care for the members. • The RNCM collaborates with members to create a care plan and oversees progress to the plan, frequently reassessing needs, coordinating with providers and specialized resources, and partnering closely with the Community Health Partner to build trust and demonstrate advocacy. • Receive members from the engagement and care team, clearly communicating program expectations, including duration and goals. • Complete self-efficacy and condition-specific screeners during the assessment and intake phase, along with behavioral health screeners like PHQ-9, GAD-7, AUDIT, and DAST-10 to identify behavioral health needs. • Conduct in-person clinical examinations when appropriate and collaborate with care team members to determine member placement in programs of varying intensity. • Prepare for and actively participate in case conferences, leading discussions when necessary. • Develop a care plan in collaboration with the member and address social needs with the support of the Community Health Partner. • Conduct regular clinical visits and follow-ups per program guidelines, monitoring routine therapeutic interventions and addressing member needs promptly. • Collaborate with the care team to support a panel of assigned members, providing clinical assistance in health maintenance, chronic disease management, and co-occurring psychiatric disorder support. • Perform medication reconciliation, administration, compliance, and education as part of member care. • Address quality gaps prioritized by the contracted company and ensure thorough chart documentation and coding (ICD or CPT) to validate gap closures. • Utilize care facilitation tools, electronic health records, and scheduling platforms to gather data, document member interactions, organize information, track tasks, and communicate with team members and community resources. • Support members in achieving their care plan goals through coordinated and comprehensive care efforts.

🎯 Requirements

• Active, unrestricted Registered Nurse license in the state in which you are seeking employment with Cityblock • 3+ years of experience providing clinical services to Adult and/or Geriatric individuals with co-occurring chronic medical and behavioral health conditions • Familiarity and willingness to travel within your community (home-based member visits) and its healthcare systems (hospitals and rehab centers) • Experienced in documentation, care planning, care coordination and have excellent writing skills • Experience and comfort working within an interdisciplinary care team, and specifically working alongside community health workers and care coordination team members • Must have prior experience, and/or willingness to train in clinical nursing skills such as wound assessment and care, blood drawing (venipuncture & phlebotomy), assessment and care plan reinforcement for common chronic conditions such as diabetes, hypertension, CHF, depression.

🏖️ Benefits

• health insurance • life insurance • retirement benefits • participation in the company’s equity program • paid time off, including vacation and sick leave