Contract UX Researcher

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4 days ago

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Clay

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SaaS • B2B • Artificial Intelligence

Clay is a SaaS platform that helps go-to-market (GTM) teams turn data into action. It combines multi-provider data enrichment, intent signals, AI-driven research agents, and workflow automation to enrich CRMs, build dynamic audiences, and launch personalized outreach (sequencing) at scale. Clay targets sales, marketing, and RevOps teams in B2B organizations, providing integrations to 150+ providers and tools and enabling automated inbound/outbound workflows, CRM hygiene, and account/lead scoring.

51 - 200 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• - Identify research needs for new and existing projects. • - Plan research activities and deliverables in collaboration with cross-functional teams. • - Conduct a wide range of qualitative and quantitative UX research methods, including (but not limited to) stakeholder interviews, user interviews, usability testing, persona development, customer journey mapping (CJM), and card sorting. • - Design interview scripts and usability test plans. • - Develop screeners and facilitate user recruitment for interviews, usability studies, and card sorting sessions. • - Execute user research remotely or in person. • - Analyze, synthesize, and summarize qualitative and quantitative data. • - Identify areas of misalignment and help solidify the product vision and successful outcomes for stakeholders. • - Identify user pain points, attitudes, and behaviors to support a more robust design process. • - Generate actionable insights to support design teams throughout the project lifecycle. • - Present research findings and recommendations to external stakeholders in a clear and engaging way.

🎯 Requirements

• - 3+ years of experience conducting UX research in digital product design. • - Deep understanding of **qualitative and quantitative** research methods and when to apply each. • - Excellent communication and storytelling skills — ability to translate insights into compelling narratives that guide design. • - Experience collaborating with designers, PMs, and developers in a fast-paced, creative environment. • - Experience working with global clients or within design agencies. • - Understanding of UX design processes and product strategy. • - Strong analytical mindset and attention to detail. • - Self-starter comfortable managing research independently. • - Fluency in English (both written and spoken). • - Must be based in or available to work within US time zones.

🏖️ Benefits

• **Contract Details** • - **Remote** position, **US time zone only**. • - **Contract / project-based** engagement with potential for future collaboration.