Bilingual Field Specialist, English-Spanish

November 13

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

💵 $55.7k - $83.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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CLEAResult

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Energy • Environmental Services • Education

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

1001 - 5000 employees

Founded 2003

⚡ Energy

📚 Education

💰 Private Equity Round on 2013-06

📋 Description

• Deliver residential home energy assessments and facilitate the completion of energy-retrofits for our customers primarily based in Jackson County, Oregon • Conduct on-site home energy audits, and energy upgrade work quality assurance verifications for English and Spanish-speaking customers • Communicate with customers in English and Spanish via email, home energy reports, inbound and outbound calls addressing inquiries related to energy program participation • Support customers in navigating efficiency upgrade opportunities • Act as local, on-site program and client representative, developing trusted relationships with customers • Support a small group of qualified contractors installing eligible measures ensuring alignment with program eligibility requirements and installation specifications • Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation • Prepare deliverables for management and clients, report activity in the market and document interactions with stakeholders • Collect feedback from customers to inform strategic recommendations to our client • Implement programs in a way that will help level-up our internal capacity to provide free energy upgrades and equity-focused services to clients in underserved communities

🎯 Requirements

• 4-8 years combined work experience with non-profit organizations, home inspections, energy efficiency upgrades, and/or other in-home customer work • Thorough understanding of residential energy efficiency, building science, sales and technical principles, theories and concepts of HVAC equipment and weatherization best practices preferred • BPI (Building Performance Institute) Building Analyst Technician or higher certification preferred • Reliable transportation required • Fluency in both English and Spanish required • Strong writing and reporting skills • Ability to work with minimal supervision and communicate progress of task completion • Strong communication and interpersonal skills • Ability to work under stress, interruptions, and tight deadlines • Strong attention to detail and quality; organized and process-oriented

🏖️ Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career