Senior Product Manager

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November 11

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Clearwave Corporation

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Healthcare Insurance • SaaS

Clearwave Corporation is a company that specializes in providing a patient-led self-service platform designed to enhance patient engagement and streamline various medical administration processes. Their solutions focus on optimizing staffing, accelerating revenue collection, and improving patient experiences through efficient tools such as patient scheduling, registration, and insurance eligibility verification. Clearwave integrates with PMS and EMR systems to provide seamless communication and offers advanced reporting features through its Clearwave Dashboard. The platform is designed for specialty practices, hospitals, and health systems, enabling them to retain more patients and increase operational efficiency.

51 - 200 employees

Founded 2004

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Product Discovery: Identify and deeply understand customer problems through interviews, data analysis, and field observation. • Partner with design and engineering to test solutions through prototypes, experiments, and MVPs. • Validate product ideas for desirability (customer value), viability (business), feasibility (engineering), and usability (design). • Continuously refine hypotheses based on evidence. • Product Strategy & Vision: Contribute to and communicate a clear product vision aligned to company strategy. • Translate strategic objectives into measurable product outcomes. • Build and maintain a prioritized roadmap based on impact and learning, not feature requests. • Cross-Functional Collaboration: Partner with Design and Engineering as part of an empowered product trio. • Work closely with stakeholders in Customer Success, Sales, Marketing, and Operations to align product direction and ensure business readiness. • Communicate clearly with executive stakeholders, balancing transparency with focus. • Execution & Delivery: Translate discovery insights into well-defined product requirements and user stories when ready for delivery. • Collaborate with the team through the full development lifecycle—ensuring customer and business context is never lost. • Use data and feedback loops to measure outcomes and continuously iterate. • Strict adherence to HIPAA and compliance guidelines. • Outcome Ownership: Define and track key product success metrics (adoption, retention, NPS, engagement, revenue impact, etc.). • Track Profit and Loss on current clients and prospects. • Take accountability for achieving product outcomes—not just delivering releases.

🎯 Requirements

• 3–7 years of experience in Product Management or a related role. • Proven ability to lead discovery and delivery in cross-functional teams. • Strong understanding of modern product discovery and lean experimentation methods. • Excellent communication and storytelling skills. • Analytical mindset; Comfort working with both quantitative (data, metrics) and qualitative (interviews, UX) research. • Strong healthcare background with experience working with revenue cycle management operations, patient engagement platforms, and digital patient registration workflows. • Background in agile product development, especially Scrum or Kanban. • Preferred: Experience working in an empowered product team environment (vs. feature teams). • AI technology experience

🏖️ Benefits

• Competitive salary • Flexible Time Off + 8 paid holidays • Paid Parental Leave • 401(k) plan with matching employer contribution • Discretionary annual bonuses & merit raises • Hybrid work schedule • Comprehensive benefits package, including medical dental, and vision insurance