Special Project Lead – Clinical Operations

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November 7

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Clover Health

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Clover Health (Nasdaq: CLOV) is a physician enablement company focused on seniors who have historically lacked access to affordable, high-quality healthcareWe aim to provide great care, in a sustainable way, by having a business model built around improving medical outcomes while lowering avoidable costs. We do this while taking a holistic approach to understanding the health needs and social risk factors of those under our care. This strategy is underpinned by our proprietary software platform, the Clover Assistant, which is designed to aggregate patient data from across the health ecosystem to support clinical decision-making by presenting physicians and other providers with real-time, personalized recommendations at the point of care.Making care more accessible is at the heart of our business, and we believe patients should have the freedom to choose their doctors. We offer affordable Medicare Advantage plans with extensive benefits, provide primary care physicians with the Clover Assistant, and also make comprehensive home-based care available via the Clover Home Care program.With our corporate headquarters in Nashville, Clover’s workforce is distributed around the U.S. and also includes a team of world-class technologists based in Hong Kong. We manage care for Medicare Advantage members in Alabama, Arizona, Georgia, Mississippi, New Jersey, Pennsylvania, South Carolina, Tennessee, and Texas.We are hiring software engineers, data scientists, designers and product folks who can help us understand our members’ wellness and steer them clear of any health risks down the road.If you’re a passionate person and interested in changing healthcare for the better, then Clover Health may just be the place for you.

501 - 1000 employees

📋 Description

• Manage the design and execution of high-impact initiatives that advance clinical program performance, such as care coordination pilots, quality improvement efforts, and workflow optimization, including implementation planning, deployment, and ongoing performance tracking of the initiatives. • Translate strategic goals into actionable project plans with milestones, owners, and measurable outcomes, and owning accountability for successful execution. • Monitor project progress and ensure alignment with clinical, operational, and business priorities. • Build and refine operational frameworks, dashboards, and process documentation to enable consistent and efficient execution across teams. • Develop playbooks and implementation models for repeatable success in clinical operations. • Partner with cross-functional teams (Clinical, Data, Product, Operations, Compliance) to ensure smooth execution and knowledge sharing. • Coordinate with external partners and vendors to align systems, timelines, and outcomes. • Identify inefficiencies, bottlenecks, or gaps in care delivery workflows and drive solutions. • Gather and analyze performance data to surface insights that inform operational and strategic decisions. • Establish feedback loops with clinical teams to continuously improve processes and systems.

🎯 Requirements

• You have 5–8 years of experience in healthcare operations, management consulting, or complex program/project management in a payer or provider setting. • You understand value-based care, clinical workflows, and care delivery systems. • You thrive in ambiguous environments and can move initiatives from concept to execution. • You think logically, write clearly, and synthesize complex ideas into structured plans. • You are structured, analytical, and outcome-oriented, able to balance strategic thinking with hands-on execution. • You build strong relationships and drive alignment across diverse teams and stakeholders. • You thrive in a fast paced, dynamic environment, where no two days are the same, and numerous projects are ongoing simultaneously. • You lead through clarity, collaboration, and accountability. • You have strong analytical skills, including advanced MS Excel and Google Sheets skills.

🏖️ Benefits

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • And much more!