Partner Account Manager

🕒 5 days ago

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Cognisys

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔒 Cybersecurity

📋 Compliance

💼 Consulting

💰 Debt financing on 2023-04

Cybersecurity • Compliance • Consulting

Cognisys is a cybersecurity and compliance consultancy that provides governance, risk and compliance (GRC) services, CREST-accredited penetration testing, and vulnerability management. They act as a security and compliance partner (including vCISO engagements), and are a leading global service partner for Vanta, helping clients accelerate compliance like SOC 2 and ISO 27001. Cognisys operates internationally with multiple regional teams and offices, offers remote and hybrid roles, and emphasizes agile, client-focused delivery for organisations ranging from startups to large enterprises.

📋 Description

• Build and develop trusted relationships with strategic technology partners, audit partners and key stakeholders. • Act as the primary post-sales contact for partner-led GRC engagements. • Coordinate communication between customers, Cognisys consultants, technology partners and external audit providers. • Ensure customers receive a consistent, high-quality experience throughout their compliance journey. • Support audit coordination, including introductions, project progression and certification activities. • Identify opportunities to expand existing customer relationships through Cognisys' wider Cyber Security and GRC services. • Deliver regular partner reviews and maintain strong engagement with strategic partners. • Work closely with Sales, Marketing and Delivery teams to ensure successful customer outcomes. • Maintain accurate CRM records, customer engagement updates and opportunity tracking. • Support joint enablement sessions, webinars, marketing initiatives and partner events.

🎯 Requirements

• 3+ years' experience in Partner Management, Customer Success, Account Management or Strategic Alliances. • Experience working within Cyber Security, Governance, Risk & Compliance (GRC), Technology or SaaS. • Strong stakeholder management skills with the ability to build trusted relationships across customers, partners and internal teams. • Excellent organisational skills with the ability to coordinate multiple concurrent engagements. • A commercial mindset with the ability to identify opportunities for account growth and expansion. • Experience using CRM platforms to manage customer engagement, reporting and opportunity pipelines. • Excellent communication skills and confidence engaging with senior stakeholders. • A proactive, customer-focused approach with a passion for delivering exceptional service.

🏖️ Benefits

• A dynamic and supportive work environment where customer care and innovation drive everything we do. • A dedicated budget for your professional development • Access to an Employee Wellness Hub supported by Kara Connect for health and well-being resources. • Annual Leave: 22 days PTO per year plus 11 American bank holidays. • Additional Leave: 1 day of paid leave for your Birthday. • Health & Wellbeing: Individual access to a healthcare and life insurance plan and an employee mental health and wellbeing platform. • 22 days holiday rising to 25, plus a birthday holiday. • Refer a friend bonus scheme, up to £2,000!