Senior MarTech System Operations Manager

9 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Cohere

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Artificial Intelligence • Enterprise • SaaS

Cohere is a leading enterprise AI platform optimized for generative AI, search and discovery, and advanced retrieval. The company offers AI-powered applications designed to augment and elevate the global workforce, helping businesses thrive in the AI era. Cohere provides solutions such as embedding and reranking models, allowing enterprises to efficiently retrieve information and build powerful applications. The company offers flexible deployment options for enterprise-grade AI, on any cloud or on-premises, and provides extensive developer resources and support. Cohere is committed to scaling intelligence to serve humanity, making intelligence abundant, affordable, and accessible.

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead end-to-end MarTech implementations, upgrades, and integrations, ensuring alignment with business goals and GTM strategies. • Drive digital transformation initiatives and roadmaps to modernize marketing operations, improve data integrity, and enhance cross-team collaboration. • Develop and maintain system and data governance frameworks, drive data activation and transparency across GTM initiatives. • Evaluate emerging technologies and tools to future-proof the MarTech stack in a rapidly evolving SaaS and AI landscape. • Collaborate with Sales Ops to maintain seamless data flow between marketing and sales systems, enabling closed-loop reporting. • Partner with marketing, sales, product, legal, and IT teams to align technology solutions with business needs and customer journeys. • Develop training programs and documentation to empower teams on MarTech tools, processes, and best practices.

🎯 Requirements

• 8+ years of experience in MarTech/GTM technology product management, with a focus on transformation and scaling in B2B/B2B2C environments. • Deep expertise with Marketo and Salesforce, including hands-on experience in connected ecosystems (e.g., CRM integrations, analytics platforms, ABM tools). • Proven ability to lead complex MarTech projects, from strategy to execution, in high-growth SaaS or AI-driven organizations. • Strong understanding of lead-to-revenue processes, marketing automation, and data governance. • Proven experience designing and implementing Consent and Preference Center Management systems, with a strong understanding of GDPR, CCPA, and global data privacy regulations. • Excellent stakeholder management, communication, and change management skills. • Bachelor’s degree in Marketing, Business, Technology, or a related field; advanced degrees or certifications (e.g., Marketo Solutions Architect, Salesforce Admin) preferred.

🏖️ Benefits

• An open and inclusive culture and work environment • Work closely with a team on the cutting edge of AI research • Weekly lunch stipend, in-office lunches & snacks • Full health and dental benefits, including a separate budget to take care of your mental health • 100% Parental Leave top-up for up to 6 months • Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement • Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend • 6 weeks of vacation (30 working days!)