Senior Communications Manager, TA

🕒 July 29

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Community Catalyst

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤝 Non-profit

🏥 Healthcare

🌍 Social Impact

Non-profit • Healthcare • Social Impact

Community Catalyst is a national nonprofit organization that advances health justice by helping communities shape the health systems that affect their lives and economic security. It partners with community-based organizations and state/federal actors to improve access, affordability, accountability, and equity in health care through policy advocacy, organizing, data-driven research (Health Justice Intelligence), and programs like Community Health Market Watch, caregiving & aging supports, and coverage/Medicaid expansion work. The organization has worked across 45+ states with 350+ partner organizations and focuses on reducing medical debt, stabilizing coverage and long-term supports, and centering lived experience in policy and implementation.

📋 Description

• Provide strategic, time-bound communications support to Community Catalyst partners and internal teams at moments when decisions are still in motion and community power can shape outcomes. • Partner with state and community organizations to design communications interventions aligned with defined policy, advocacy, or campaign goals. • Identify dominant narratives shaping decisions and develop framing and messaging strategies that shift power toward communities. • Ensure communications interventions support both near-term outcomes and long-term movement and narrative change. • Serve as a hands-on communications partner to TA recipients, supporting planning, execution, and adaptation of strategies. • Work with partners to clarify goals, audiences, timelines, and success metrics aligned to SPs and grant requirements. • Translate complex policy and systems dynamics into clear, accessible communications approaches partners can sustain. • Support ethical collection and strategic use of lived-experience stories in partnership with communities. • Track and document communications outcomes aligned to SPs, TA objectives, and grant deliverables. Monitor indicators related to narrative influence, media quality, engagement relevance, and partner capacity.

🎯 Requirements

• At least 6 years of experience in advocacy communications, campaign communications, or a communications firm/agency environment • Demonstrated experience supporting campaigns, coalitions, or partners through time-bound, outcome-driven work • Experience with earned-media strategy, including op-ed placement and reporter relationship at the regional or national outlets • Experience conducting interviews and developing content-focused surveys, to support writing of compelling stories, blogs, and op-eds, that translate complex information into clear, engaging narratives. • Experience tracking, measuring, and reporting outcomes aligned to strategic goals or grants • Demonstrated experience building relationships and working with storytellers as a broader campaign strategy • Demonstrated knowledge of Section 508 compliance and Plain Language standards, with hands-on experience, using accessibility testing tools such as Adobe Acrobat Accessibility Checker, Microsoft Accessibility Checker, or similar tools • Strong project management skills and ability to manage multiple TA engagements simultaneously • Comfort working independently in fast-paced, ambiguous environments • Alignment with health justice, racial equity, and community-led change • Experience translating complex health policy and safety-net program concepts (e.g., Medicaid, medical debt, caregiver policy and federal plain language standards) into clear accessible communications for public, patient, and advocate audiences • Experience managing communications across multiple concurrent funder relationships with distinct reporting requirements and cadences

🏖️ Benefits

• medical, dental, and vision coverage • life and disability insurance • flexible spending accounts • retirement savings • paid time off and holidays • paid family and medical leave • wellness benefits • other programs as outlined in the Employee Benefits Guide