Account Coordinator, Digital Marketing

August 29

Apply Now

Receive Emails with Similar Jobs

Community Boost

WebsiteLinkedInAll Job Openings

Charity • Non-profit • Media

Community Boost is a leading digital marketing agency dedicated to empowering nonprofit organizations of all sizes and sectors. The agency focuses on enhancing the online presence and marketing success of mission-driven organizations, offering services such as Google Ad Grant management, social media marketing, conversion rate optimization, YouTube advertising, and email marketing. Community Boost aims to help nonprofits maximize their impact and achieve their mission by optimizing digital strategies to increase online donations and brand awareness.

51 - 200 employees

Founded 2012

🤲 Charity

🤝 Non-profit

📱 Media

📋 Description

• Serve as the main point of contact for assigned clients, building trust through proactive communication and reliability. • Anticipate client needs and provide solutions before they are asked. • Lead client calls, ensuring discussions are productive, strategic, and tied to client objectives. • Collaborate with practice leads (paid media, SEO, creative, etc.) to develop integrated strategies and reporting presentations. • Present campaign results and strategic recommendations in a clear, confident, and consultative manner. • Manage client projects and tasks using Asana, ensuring deadlines are met. • Assign, coordinate, and review work from internal specialists and Account Coordinators. • Ensure all account deliverables (reports, assets, campaigns) are high-quality and client-ready. • Uphold accountability across the team to deliver work that aligns with client goals and agency standards. • Conduct account checks in Google Ads, Meta Ads, and other paid media channels, escalating issues or opportunities. • Oversee monthly reporting, ensuring insights are gathered from specialists and Ninjacat reports are completed accurately and on time. • Track and report on YoY growth within assigned portfolio, highlighting retention and upsell opportunities. • Ensure all work is delivered within contracted scope, and escalate scope expansion opportunities appropriately. • Ensure clients receive responses to emails or basecamp messages within 24 hours. • Communicate effectively across Slack, Asana, and email to keep projects moving forward. • Maintain clarity in internal and external communications, following agency SOPs.

🎯 Requirements

• 2–4 years of experience in account management, client services, or digital marketing. • Strong understanding of digital advertising platforms (Google Ads, Meta Ads Manager; additional platforms a plus). • Proven ability to lead client calls, present strategy, and manage cross-functional teams. • Excellent organizational skills, with the ability to manage multiple clients and priorities simultaneously. • Strong financial acumen, including billing, invoicing, and revenue tracking. • Excellent written and verbal communication skills. • A proactive, solutions-oriented mindset with strong problem-solving skills.