Data & Business Analyst, Contractor

November 20

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CompassX Group

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B2B • Consulting • Technology

CompassX Group is a business and technology consulting firm that specializes in delivering services across several sectors including financial services, healthcare, life sciences, and consumer discretionary. Their expertise includes technology advisory, data solutions, business resiliency, and agile product evolution, helping organizations to implement effective strategies and improve operational efficiencies.

11 - 50 employees

Founded 2009

🤝 B2B

📋 Description

• Data Collection and Cleansing: Collect and extract data from diverse sources such as Excel, SharePoint Lists, and shadow IT systems to support the SAM module and AI training pools. • Source Data Validation: Apply quality assurance by validating datasets with ServiceNow import/export and analysis tools for accuracy, consistency, and completeness before platform ingestion. • Shadow IT Data Capture: Identify, document, and collect data from shadow IT to ensure a full inventory for Application Portfolio Management and SAM. • Application Cataloging: Define necessary metadata and attribute data to support initial application cataloging within the SAM module. • Requirements Gathering: Lead targeted sessions with IT, Finance, and Asset Management stakeholders to establish business logic, compliance rules, and reporting needs for ServiceNow SAM. • AI Ticketing Data Specification: Specify requirements for structure, volume, and quality of historical ticket data to train and validate the AI Ticketing Agent model. • Data Flow and Mapping: Develop source-to-target mapping and transformation logic for data integration, ensuring new ServiceNow modules align with master data definitions. • Platform Stabilization: Support the initial build-out and stabilization of new data platforms and transition processes to the internal team upon completion. • Knowledge Transfer: Document and transfer all processes, data mappings, and quality checks to the long-term operational team.

🎯 Requirements

• Power Bi and advanced Excel skills and experience with SharePoint Lists. • ServiceNow import/export and data profiling proficiency. • SQL skills and experience with some experience in QA and validation methodologies. • Strong business process documentation and requirements writing capabilities. • Experience with technical inventories, including application cataloging and metadata definition. • Ability to gather requirements and lead sessions with a variety of business stakeholders. • Understanding of data integration, source-to-target mapping, and transformation logic. • Track record of hands-on data operations in fast-changing or temporary environments. • Excellent communication skills for documentation and knowledge transfer. • Experience working within global or matrixed enterprise environments