Program Manager – Contingent Workforce Management

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September 12

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CompassX Group

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B2B • Consulting • Technology

CompassX Group is a business and technology consulting firm that specializes in delivering services across several sectors including financial services, healthcare, life sciences, and consumer discretionary. Their expertise includes technology advisory, data solutions, business resiliency, and agile product evolution, helping organizations to implement effective strategies and improve operational efficiencies.

11 - 50 employees

Founded 2009

🤝 B2B

📋 Description

• Serve as day-to-day lead for the contractor management program, partnering with the MSP and internal stakeholders • Run operational reviews, supplier reviews, and executive steering routines • Monitor KPIs, SLAs, and adoption metrics with escalation and resolution pathways • Establish governance structures, meeting cadences, and stakeholder alignment across HR, Procurement, Finance, IT, and Business Units • Build dashboards tracking KPIs such as onboarding, time-to-fill, supplier compliance, efficiency, and cost savings • Maintain issue logs, SLA trackers, and risk registers • Publish consolidated monthly and quarterly reports on spend, adoption, and supplier performance • Execute a phased roadmap covering onboarding, stabilization, optimization, and transition to steady-state ownership • Drive resolution of onboarding and access delays for contractors, suppliers, and cost centers • Optimize workflows, reduce manual reconciliations, and improve reporting accuracy • Implement improved workflow designs, data accuracy controls, and system integrations • Oversee supplier compliance, scorecards, and performance reviews • Partner with Procurement to consolidate and optimize supplier base • Oversee program communications, training, and stakeholder engagement • Reinforce unified communication channels and alignment across all teams

🎯 Requirements

• Proven experience leading enterprise-wide workforce or vendor management programs (MSP/VMS preferred) • Strong knowledge of governance, supplier management, and contingent workforce models • Familiarity with ERP/VMS/HR systems (e.g., Oracle, Beeline, or similar) • Skilled at cross-functional stakeholder engagement across HR, Procurement, Finance, IT, and Legal • Demonstrated ability to stabilize complex programs in matrixed environments • Excellent communication, change management, and leadership skills