Change Management AI Adoption Expert

3 hours ago

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Concentrix

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Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Lead business case identification and prioritization based on impact, feasibility, and alignment with organizational goals • Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals • Facilitate structured readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans • Develop and support execution of skilling, enablement, and internal communications strategies to drive user engagement and adoption • Engage business and IT stakeholders to monitor progress, track value, and optimize adoption strategies based on feedback and usage signals • Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement

🎯 Requirements

• 5+ years of experience in enterprise consulting, digital transformation, or business change enablement • Experience leading use case identification and business case development for emerging technologies • Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers • Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies • Experience with adoption and change management frameworks (Prosci, or equivalent) • Proven ability to work cross-functionally with business, IT, and executive stakeholders • Excellent communication, facilitation, and stakeholder engagement skills • Experience with internal communications, skilling, or change enablement programs in large organizations • Experience working with adoption and success teams to accelerate impact and remove blockers

🏖️ Benefits

• medical, dental, and vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off and holidays • paid learning days