Cloud Resiliency Engineer, English and Italian

August 19

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Concentrix

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Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. • The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs). • This role requires the ability to assess cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions. • You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. • Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. • Hence achieving our vision.

🎯 Requirements

• Minimum 5+ years of hands-on experience in the following areas: Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure. • Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services. • Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods. • Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances. • Experience in business continuity planning, incident response coordination, and process maturity assessments. • Excellent communication and documentation skills for technical and executive stakeholders. • Background in technical consulting or assessment-based delivery engagements. • Certifications: Microsoft Certified: Azure Solutions Architect Expert; Microsoft Certified: Azure Administrator Associate; ITIL Foundation Certification