Customer Service Representative – Financial

November 25

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

+3 more states

🏈 Ohio – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Concentrix

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Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Provide inbound customer support using a call flow guide • Help customers resolve basic technical issues • Track, document, and retrieve information in databases • Offer additional products and/or services • Deliver expert customer experiences…with a smile.

🎯 Requirements

• 6+ months of customer service experience • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) • High Speed internet (no wireless/hotspots or satellite) • A smartphone • Must reside in the United States and have a valid U.S. address for residence

🏖️ Benefits

• medical, dental, and vision insurance • comprehensive employee assistance program (EAP) • 401(k) retirement plan • paid time off and holidays • paid training days • DailyPay enrollment option to access pay "early," when you want it • paid training and performance-based incentives • lucrative employee referral bonus opportunities • company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more • health and wellness programs with trained partners to help promote a healthy you • mentorship programs that support your rewarding career journey • work-from-home convenience • programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more