Customer Experience Associate III

🕒 6 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Assists with inbound calls from cardholders with questions or concerns about their Debit card accounts when an escalation is needed or call volume is required. • Assists with supervisor call backs • Assists with agent chat assistance • Assists with the call center floor to assist representatives with questions or difficult telephone calls. • Answers inquiries regarding general dispute process • Data entry of disputes when necessary • Assist department supervisor and manager in implementation of work assignments. Act as department supervisor without supervisor/manager. • Performs all other duties as assigned.

🎯 Requirements

• Must be at least 18 years old and possess a High School Diploma or equivalent. • Must have 6 months of Customer Service, Call Center or Dispatch experience. • Complete a background check, credit check, and security fingerprinting. • All internals must be in their current roles for 6 months or more

🏖️ Benefits

• Full-Time Employment • Competitive Pay: Pay is $18.00/hr which may be below your state's minimum wage. Please take this into consideration when applying • Career Growth Opportunities • Full Benefit Options • Great Work Environment • Work schedule: TBA