Customer Service Representative

22 hours ago

🐻 Alaska – Remote

Although this job is listed in Alaska, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+5 more states

🐻 Alaska – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Conduent

WebsiteLinkedInAll Job Openings

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

📋 Description

• This is an inbound call center for child support customers supporting multiple states while delivering exceptional customer service. • An ability to answer calls in a timely manner, as they are automatically received through blended call queues. • Provide a one-call resolution through asking pertinent questions to understand members’ concerns. • Maintain up to date support knowledge through offered training. • Accurately document requests, status changes, complaints, and grievances. • Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

🎯 Requirements

• High School diploma or GED • Have 1 year of Customer Service/Call Center Experience. • Ability to submit to and pass a background check. • Basic understanding of a call center environment in a customer service role and quality monitoring processes. • Ability to sit for long periods of time.

🏖️ Benefits

• $17.50 per hour pay rate, paid bi-weekly (which may be below your state's minimum wage. Please take this into consideration when applying) • Paid Training with Equipment provided. • Full-time schedule (40 hrs. a week) • Career Growth Opportunities • PerkSpot- Employee discount program • Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.