Deal Desk Manager

4 days ago

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Confluent

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Artificial Intelligence • SaaS • Cloud Computing

Confluent is a company that specializes in data streaming platforms which turn real-time data events into actionable outcomes. Their solutions enable the development of intelligent, real-time applications, empowering teams and systems to respond to data instantly. Confluent builds a new data category that impacts the real world by providing the infrastructure for real-time data streaming, which is recognized and partnered with major tech companies like Google Cloud and Microsoft. The company maintains a remote-first culture, hiring talent from over 25 countries, and values diversity and inclusivity in their workplace.

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

☁️ SaaS

💰 Secondary Market on 2021-06

📋 Description

• Collaborate closely with the sales team to provide guidance on deal structuring, quoting, and options for complex deals, ensuring consistent policy application. • Be the main point of contact for deal approvals and escalations and meet specified metrics and service levels while serving for deal approvals and escalations to internal stakeholders. • Engage with Business Unit, Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, and Customer Success Manager for seamless deal processes. • Utilize SFDC CPQ to ensure Quotes and Contracts adhere to internal policies and procedures. • Provide in-quarter deal status updates and communication to sales finance and sales management. • Manage deal transactions throughout their life-cycle. Work with cross functional teams to facilitate the deal process, including the eligibility requirements, implementation and documentation. Work at both the strategic and tactical levels.

🎯 Requirements

• 6+ years experience in Sales Ops, contract pricing, Deal Desk • Manage complex, nonstandard deals with multiple cross-functional partners • Experience advising SaaS (Cloud consumption business model), On-Prem, and/or Marketplace models to Sales teams • Solid understanding of ACV/TCV & Renewals • Strong analytical skills in process documentation and process improvement • Ability to draft, review and understand contractual business terms and conditions • Experience with business systems, including Salesforce and CPQ, is a must • Strong communications skills at all levels within the Sales Team is required. Able to take leadership role in handling potentially challenging and politically important customer situations, use all available resources appropriately and communicate (written and verbal) effectively with both internal and external stakeholders on complex issues • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities; able to show entrepreneurial initiative

🏖️ Benefits

• Come As You Are • Equal opportunity workplace