Account Manager

Job not on LinkedIn

🕒 May 5

🐊 Florida, Texas – Remote

🐊 Florida – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Connect America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🤖 Artificial Intelligence

☁️ SaaS

💰 Private Equity Round on 2010-01

Healthcare • Artificial Intelligence • SaaS

Connect America is a leading provider of digital health solutions focused on remote patient monitoring and connective care solutions. Their innovative platform integrates connected devices with tech-enabled remote care services, analytics, and a 24/7 concierge call center, empowering individuals to age safely and independently at home. With an AI virtual health assistant and robust analytics engine, they enhance patient engagement, medication adherence, and overall health outcomes while reducing unnecessary hospitalizations and healthcare costs.

📋 Description

• Drive growth by upselling products and services, expanding usage, and increasing overall referral volume within assigned markets • Maintain strong customer relationships, serving as an escalation point for key accounts and ensuring a high level of customer satisfaction. • Retain customers by ensuring high customer satisfaction and clear ROI • Facilitate strategic meetings with director-level or higher customer stakeholders. • Own and maintain strategic Action Plans for all key accounts. • Participate in relevant industry conferences and local market events. • Maintain accurate and complete Salesforce documentation and comply with all operational processes. • Collaborate across departments and contribute to coaching, development, and team culture. • Engage in cross-functional initiatives and receive positive customer/internal feedback. • Collect feedback on deals and communicate issues or concerns in solution-orientated approach. • Utilize deal reviews process and close plans to improve win rates and accelerate deals

🎯 Requirements

• Bachelor’s degree or equivalent experience • Minimum 2+ years of sales experience in healthcare, selling clinical or technology solutions to providers • Subject matter expertise on products and market trends • Superior communication, written, oral, phone, webinar, presentation, and interpersonal skills • Strong analytical skills, with the ability to measure and report on and create narratives around ROI • Effective collaborator with experience working with senior leaders to recommend, plan, and execute organizational initiatives • Ability to travel minimum 20%

🏖️ Benefits

• Maintaining strong customer relationships, serving as an escalation point for key accounts and ensuring a high level of customer satisfaction • Retain customers by ensuring high customer satisfaction and clear ROI • Facilitate strategic meetings with director-level or higher customer stakeholders. • Own and maintain strategic Action Plans for all key accounts. • Participate in relevant industry conferences and local market events. • Maintain accurate and complete Salesforce documentation and comply with all operational processes. • Collaborate across departments and contribute to coaching, development, and team culture. • Engage in cross-functional initiatives and receive positive customer/internal feedback. • Collect feedback on deals and communicate issues or concerns in solution-orientated approach. • Utilize deal reviews process and close plans to improve win rates and accelerate deals