Deal Desk Manager

Job not on LinkedIn

September 18

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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ConnectWise

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SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

📋 Description

• Provides support to cross-functional teams, with a high attention to detail • Researches, analyzes, and documents findings • May coach and review the work of other team members • Leads the creation or improvements of policies, systems, and procedures to maximize efficiency of the quote-to-cash process • Assists in quote and pricing generation • Provides opportunity adjustments and validations • Assists with the development, negotiation, and execution of contracts to meet business requirements • Helps to facilitate the deal process, ensuring proper communication, internal approval/sign-off, and support for nonstandard commercial terms and conditions • Triages deal related requests from the field to cross-functional support teams • Works to generate acceptable documents to facilitate deal closure • Coordinates and prioritizes Request for Proposal (RFP) responses and owns process by leveraging from a combinations of tools • Helps resolve order processing and Annual Recurring Revenue (ARR) discrepancies • Provides necessary reports and project status information to management and other appropriate departments • Serves as escalation point and provides approvals to help move deals forward • Performs discount and pricing analysis

🎯 Requirements

• Bachelor’s degree in related field or equivalent business experience • 4+ years of relevant experience • Ability to manage projects and processes independently with limited supervision • Advanced knowledge of applicable work area • Ability to situationally adapt and understand new technology/processes as per business and partner requirements • Strong organizational, problem-solving, communication, and analytical skills • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm • Demonstrated ability to plan and organize projects • Knowledge of Salesforce, CPQ systems, and Microsoft products • Ability to digest complicated information and simplify desired outcome • High energy, strategic thinker, and an open-minded attitude