Customer Service Engineer

Job not on LinkedIn

August 18

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Continental

WebsiteLinkedInAll Job Openings

Automotive • Technology • Sustainability

Continental is a technology company that develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the company is focused on innovation in areas like autonomous mobility, connectivity, electric mobility, and safety technologies. Continental is a leader in developing smart and sustainable tire technologies and offers a wide range of industrial solutions. The company is committed to sustainability, emphasizing carbon neutrality, emission-free mobility, and a circular economy. With a global presence, Continental also offers extensive career opportunities across various fields, including software engineering, IT, and sales, contributing to the future of mobility solutions.

10,000+ employees

Founded 1871

📋 Description

• As a Customer Service Engineer , you will be the initial quality interface for the relevant customer plants. • Your main tasks and responsibilities will be: Establish a trusting relationship with the customer plant engineering , line operations , quality departments , logistic departments and customer service organizaiton in all assigned customer plants • Operate as initial direct contact and response person to customer's complaints/0-km issues • Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers • Coordinate activities of external quality service providers • Contribute to problem solving and strategic quality improvement activities with international teams • Support evaluation of customer plant's perception of CT OESL’s quality performance

🎯 Requirements

• Graduate in automotive enigneering , mechnical/electrical engineering or equivalent education as a technician • More than 5 years of professional experience in automotive business with direct international OEM customer contact • Basic knowledge of general quality methods and tools • Planning and organizational skills • Fluent in English and Spanish (written and spoken), good command in German is considered a plus • Willingness to travel frequently and on short notice

🏖️ Benefits

• Compensation package - 14th salaries plus performance bonus • Lunch Allowance - in line with local regulation • Flexibility - Flexible schedule, hybrid work. • Home-Office - Employees received 1,00€ net for each Home-Office day, paid monthly. • Work Abroad - Possibility to work abroad within the EU for 20+20 days per year (two different countries). • Vacation days - 22 days per year + 3 extra days the following year (considering absenteeism). • Seniority days added starting from 3 years in the company. • Referral Bonus - A bonus of 500€ or 750€ (depending on the seniority of the candidate) is paid for each referral.