License and Provider Manager

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July 2

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Continental

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Automotive • Technology • Sustainability

Continental is a technology company that develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the company is focused on innovation in areas like autonomous mobility, connectivity, electric mobility, and safety technologies. Continental is a leader in developing smart and sustainable tire technologies and offers a wide range of industrial solutions. The company is committed to sustainability, emphasizing carbon neutrality, emission-free mobility, and a circular economy. With a global presence, Continental also offers extensive career opportunities across various fields, including software engineering, IT, and sales, contributing to the future of mobility solutions.

10,000+ employees

Founded 1871

📋 Description

• Review and manage contracts for external service providers, ensuring they reflect the company’s requirements, compliance standards, and risk mitigation • Negotiate contracts with new and existing providers, ensuring favorable terms and alignment with company goals • Implement contract governance processes to ensure that all terms and conditions are adhered to and that compliance risks are mitigated • Conduct regular license audits to identify potential compliance issues, excess usage, or underutilized licenses, and address any discrepancies • Ensure lifecycle management for IT contracts and IT services, and licenses • Monitor the usage of software licenses and cloud services and ensure proper and economical usage. • Analyze license usage across the company, identifying opportunities for cost-saving measures and making recommendations for improving the efficiency of license utilization • Oversee service delivery by external providers to ensure quality, timeliness, and compliance with business requirements • Proactively identify opportunities for improvement in license utilization as well as service delivery and work with vendors to optimize processes, reduce costs, and increase operational efficiency • Collaborate with internal IT and business teams to ensure that provider services are aligned with evolving business needs and technological advancements • Develop support concepts and procedures to meet at a minimum the current defined service levels, demonstrating opportunities to improve service provision • Establish a management reporting for all action areas • Manage service escalations and disputes, acting as the main point of contact to resolve issues in a timely and effective manner • Develop and maintain strong relationships with external service providers, fostering trust, communication, and collaboration. • Actively mitigate risks associated with software piracy, non-compliance, or unauthorized usage, implementing processes to identify and address violations • Act as a primary partner for internal customers as well as for external provider management, assisted by Project Management Office • Implement and maintain best practices for license management, ensuring all processes are streamlined, efficient, and auditable • Lead the development and deployment of a license management framework that includes guidelines, procedures, and documentation to be followed by all teams • Contribute to the development of the provider ecosystem strategy, identifying new vendors and emerging technologies that could bring value to the company • Continuously assess the provider landscape, exploring new opportunities to leverage innovative solutions and strategic partnerships.

🎯 Requirements

• Bachelor’s degree in Information Technology, Business Administration, Supply Chain Management, or a related field • Required Certifications: Certified in IT Service Management (e.g., ITIL Foundation), Certified Professional in Supply Management (CPSM) • Preferred Certifications: Certified Contract Manager (CCM), Project Management Professional (PMP), Certified Outsourcing Professional (COP), Certified in Software License Management (SAM) • 5+ years of experience in vendor management, provider management, license management, or IT procurement, with a track record of managing external service providers and optimizing IT service delivery. • Ability to collaborate effectively across functional areas (IT, procurement, legal, etc.) to manage vendor relationships and drive successful outcomes • Influence without direct authority, leading by example and through strong communication and negotiation skills to manage external partners • Stakeholder management experience to ensure alignment with business goals and effective communication with senior leadership, business units, and external partners • Experience in mentoring or training staff or stakeholders on best practices for license management and compliance • Fluent in German and English, another language is helpful

🏖️ Benefits

• Compensation package - 14th salaries plus performance bonus • Lunch Allowance - in line with local regulation • Flexibility - Flexible schedule, hybrid work. • Home-Office - Employees received 1,00€ net for each Home-Office day, paid monthly. • Work Abroad - Possibility to work abroad within the EU for 20+20 days per year (two different countries). • Vacation days - 22 days per year + 3 extra days the following year (considering absenteeism). • Seniority days added starting from 3 years in the company. • Referral Bonus - A bonus of 500€ or 750€ (depending on the seniority of the candidate) is paid for each referral.