Business Intelligence Analyst

3 days ago

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Convoso

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B2B • AI • Sales

Convoso is a leading sales platform that leverages AI-powered call center dialer software to enhance sales performance. The company focuses on providing robust solutions for outbound and inbound sales, allowing businesses to automate workflows, improve compliance, and increase engagement. By integrating seamlessly with CRM systems, Convoso empowers sales teams to achieve higher conversion rates and meet their growth targets through efficient communication strategies.

201 - 500 employees

Founded 2006

🤝 B2B

📋 Description

• Data Analysis: Collect, organize, and analyze large volumes of structured and unstructured data from various sources to identify trends, patterns, and opportunities. • Reporting and Visualization: Develop and maintain reports and interactive visualizations using BI tools. Present data in a clear and concise manner to facilitate understanding and enable stakeholders to make informed business decisions. • Performance Monitoring: Monitor key performance indicators (KPIs) and track business metrics to identify areas for improvement and measure the impact of initiatives. Collaborate with cross-functional teams to define performance targets, establish benchmarks, and create performance reports. • Data Quality Assurance: Ensure data accuracy, consistency, and integrity by conducting data validation, cleansing, and quality checks. Identify and resolve data discrepancies. • Business Insights and Recommendations: Collaborate with cross functional teams to understand their requirements and translate them into actionable insights.

🎯 Requirements

• Bachelor's degree in a relevant field such as Business Administration, Statistics, Mathematics, Economics, or Computer Science. • 3-4 years of experience as a Business Intelligence Analyst or in a similar analytical role, with a focus on data analysis, reporting, and visualization is required. • Experience in Alteryx or similar BI tools such as Tableau or Power BI • knowledge of SQL and Snowflake is a plus. • Detail-oriented mindset with excellent analytical and problem-solving skills. Ability to work with complex datasets and derive meaningful insights. • Strong communication skills, with the ability to effectively convey complex information to both technical and non-technical stakeholders. • Knowledge of Excel is a must • Proven ability to handle multiple projects and prioritize tasks in a fast-paced environment. • US company experience preferred • Detail Oriented • Highly organized with excellent follow through and a strong sense of urgency. Pays attention to the details and understands the business impact of technology maintenance and checks, ensuring nothing falls through the cracks. • Is able to collaborate with a variety of people communicating in a way that allows for complete understanding of problems and solutions. • Is able to work independently driving timelines, projects, and solutions while having the awareness and ability to lean on others for support. Is able to reach out for information when needed to help make processes and projects run smoother.

🏖️ Benefits

• 100% covered premiums for employees + dependents (spouse + up to four children) • PTO, Paid Sick Time, Holidays • Your birthday off • Monthly credits toward food & beverage • Employee referral bonus • And a team of highly experienced and kind colleagues!