Hootsuite Implementation Specialist

🕒 April 29

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Convosphere

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🏥 Healthcare

🍽️ Food & Beverage

Marketing • Healthcare • Food & Beverage

Convosphere is a global social intelligence agency that specializes in social listening and data analysis across 100+ languages. With a presence in multiple countries, the company provides deep consumer insights that connect global clients to local audiences. Through a unique approach that emphasizes cultural and linguistic nuances, Convosphere delivers actionable insights, particularly for sectors like Pharma & Life Sciences, FMCG, Consumer Electronics, and Entertainment. Their methodology allows for new discoveries while understanding consumer preferences and stakeholder concerns.

📋 Description

• Platform Setup & Configuration • - Create queries (topics and/or filters) • - Set up social channels (Owned and/or Earned) • - Configure dashboards, reports, or alerts • - Apply best-practice standards across listening, publishing, and reporting • Delivery Support • - Participate in requirements review sessions led by the Implementation Manager • - Implement configurations based on agreed client requirements • - QA your own work and address feedback or refinements • Training Support • - Support delivery of client training sessions where required • - Help ensure the client is confident using the configured platform

🎯 Requirements

• Fluent, professional-level English (written and spoken) • Proven experience configuring and working in Hootsuite • Strong understanding of: • - Social listening queries and filters • - Owned vs earned social channels • - Dashboards, reports, and alerts • High attention to detail and ability to work to a defined scope • Comfortable working as part of a wider delivery team • Hootsuite certification(s) • Experience working to repeatable implementation frameworks

🏖️ Benefits

• Remuneration includes a competitive salary (dependent on experience) as well as share options and performance-related bonus. • We are open to the discussion of flexible or agile working arrangements including remote working and reduced or compressed hours.