Senior Manager – Customer Engagement

Job not on LinkedIn

November 13

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Logo of Brenntag

Brenntag

B2B • Chemicals • Logistics

Brenntag is a global leader in chemical distribution, playing a crucial role in the supply chain for various industries by providing comprehensive solutions in ingredients and specialty chemicals. The company partners with both suppliers and customers to offer an extensive product portfolio along with location-based services that cater to specific market needs. Brenntag's commitment to innovation, efficiency, and safety makes it an essential player in the chemical distribution landscape.

10,000+ employees

🤝 B2B

📋 Description

• Lead and Empower Regional Teams • Partner with Business Units to Drive Market-Aligned Service • Deliver Tailored, Customer-Centric Solutions • Strengthen Relationships and Build Trust • Collaborate for Business Alignment and Impact • Drive Customer Experience Excellence • Respond with Agility and Ownership • Report, Analyze, and Share Insights • Simplify and Streamline for Efficiency

🎯 Requirements

• Extensive experience in customer engagement, account management, or customer experience leadership within a global or regional context. • Solid understanding of the market landscape, competitive dynamics, and customer expectations within relevant industries. • Experience partnering with cross-functional business units to align customer service with strategic objectives. • Strong analytical skills with the ability to translate insights into practical, customer-focused actions. • Excellent written and verbal communication skills with a strong presence in customer and internal discussions.

🏖️ Benefits

• Paid parental leave • Education assistance program • Employee assistance program • Various healthcare plan options • 401(k)

Apply Now

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