B2B Project Manager – Medically Tailored Meals

November 19

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CookUnity

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eCommerce • B2C • Food and Beverage

CookUnity is a meal delivery service offering a wide selection of chef-crafted, gourmet dishes delivered directly to customers' doorsteps. The company collaborates with award-winning chefs to create diverse, restaurant-quality meals that cater to various dietary preferences and lifestyles, such as keto, vegan, paleo, and more. CookUnity focuses on providing convenience and flexibility with options ranging from 4 to 16 meals per week, which can be customized or automatically selected based on the customer's preferences. The meals are delivered fresh, not frozen, ensuring high quality and taste. The company also emphasizes sustainability with its packaging solutions and seeks to reduce waste. CookUnity presents a convenient way to enjoy high-quality meals prepared by top chefs without the hassle of cooking.

501 - 1000 employees

Founded 2015

🛍️ eCommerce

👥 B2C

📋 Description

• Lead the planning, coordination, and execution of MTM launches across all CookUnity markets. • Develop and maintain detailed launch timelines, trackers, and readiness checklists to ensure all milestones are met. • Partner with Culinary Ops and Market Directors to validate production readiness, Chef participation, and logistics before launch. • Translate client requirements (frequency, medical conditions, diets, geography) into internal workflows. • Support pilot phases by tracking KPIs (enrollment, adherence, satisfaction) and iterating on launch playbooks. • Act as the central operational point of contact for payer and hospital or clinic partners post-contract signature for program implementation. • Translate contractual and compliance requirements into clear SOPs and coordinate execution with Product, Culinary, and Logistics teams. • Manage internal launch meetings and ensure alignment between B2B, B2C Ops, and B2B CX. • Ensure operational readiness across the full value chain: meal production, packaging, labeling, logistics, and support systems. • Manage and mentor the Member Support Coordinator(s), ensuring smooth onboarding, order management, and reporting processes. • Partner with the Culinary Operations Lead and R&D to ensure MTM menus, SKUs, and volumes align with client needs and kitchen capacity. • Communicate program requirements to the Culinary and R&D teams, ensuring clarity on condition-specific guidelines and timelines. • Gather feedback from users, partners, chefs and internal culinary partners to improve menu diversity, patient satisfaction. • Collaborate with Product, Nutrition, and R&D to ensure the platform supports MTM-specific workflows (menu selection, reporting, condition tags). • Maintain a centralized repository of payer-approved menus and clinical standards. • Consolidate enrollment, utilization, and satisfaction data into reporting dashboards for account managers and payer invoicing. • Monitor key metrics: program readiness, launch timeliness, member satisfaction, retention, and client renewals. • Synthesize learnings across programs to standardize best practices and feed continuous product and process improvement for that specific business line.

🎯 Requirements

• 4–6 years of experience in project management, program coordination, or operations, ideally within healthcare, nutrition, or payer-related programs. • Proven track record of launching and scaling cross-functional programs across multiple markets. • Strong stakeholder management skills — able to align diverse teams (product, culinary, ops, CX). • Experience supervising and developing team members. • Excellent organizational, analytical, and communication skills. • Familiarity with HIPAA, payer workflows, or health program compliance is a strong plus. • Bilingual English/Spanish strongly preferred.

🏖️ Benefits

• Health Insurance coverage • 401k Plan • We grow, you grow: Stock Options Plan granted on Day 1 • Eligible for a bi-annual performance bonus • Unlimited PTO • 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical • Paid Family leave • Compassionate Leave: 3-5 days each time the need arises • A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly • Wellness perks: access to fitness subsidies to build a healthy lifestyle • Personalized Spanish coach • Awesome opportunity to join a company that is looking to change how we eat and how chefs work!