Director, Oncology Patient Support Operations

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November 17

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Corcept Therapeutics

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Biotechnology • Pharmaceuticals • Science

Corcept Therapeutics is a biopharmaceutical company focused on unlocking the potential of cortisol modulation to revolutionize the treatment of serious diseases. The company is dedicated to understanding and modulating cortisol activity at the glucocorticoid receptor to develop novel treatments for severe disorders. With more than 30 ongoing studies, Corcept is building a scientific foundation to deliver new approaches in fields such as endocrinology, oncology, metabolism, and neurology. The company aims to bring innovative therapies to patients by exploring new possibilities in cortisol modulation science.

201 - 500 employees

Founded 1997

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

💰 $525.3k Post-IPO Equity on 2012-04

📋 Description

• Drive the strategy, design, and execution of patient services programs in support of the commercial launch of a new oncology therapy, ensuring alignment with overall brand and access objectives • Develop comprehensive patient support services including hub services (benefits investigation, prior authorization, and appeals support), quick start/free trial programs, dose replacement programs, field reimbursement managers, Patient Assistance Program (PAP) and copay assistance program • Translate strategic goals into actionable business requirements, workflows, and performance KPIs to ensure seamless launch execution and long-term scalability of patient services • Oversee strategic vendor partnerships to build, implement, and manage patient service programs. Ensure operational excellence through rigorous oversight of SOWs, SOPs, training materials, compliance standards, and patient-focused • Establish a robust framework for monitoring program effectiveness, patient engagement, and satisfaction. Deliver timely insights and reporting to senior leadership to inform strategic decision-making • Provide oversight of patient support services budget and forecast. Manage program operational and pass-through reimbursement costs. Provide regular reporting to senior leadership • Serve as a strategic partner to Access Marketing, Brand, Data & Analytics, Legal, Compliance, Medical Affairs, IT, and other cross-functional teams to ensure alignment and integration of patient services within the overall launch strategy • Ensure all programs adhere to relevant regulatory and legal standards, including HIPAA • Champion the voice of the patient internally and externally, embedding a patient-first mindset across the organization and throughout the therapy lifecycle

🎯 Requirements

• Education: Bachelor’s Degree; Master’s degree preferred • 10-15 years of pharmaceutical experience, oncology experience preferred • 6 years of experience leading patient access program operations • Experience leading the launch of patient support programs in Oncology • Strong background managing vendor partners and programs such as hub services, field reimbursement, free trial, and PAP/copay assistance • Track record of delivering innovative, tech-enabled solutions to improve patient access • Strategic thinker with a patient-first mindset • Skilled in budget management and program forecasting • Comfortable working in fast-paced, evolving environments • Proven ability to lead, coach, and deliver results through high-performing teams • Experience with oral and infused oncology therapies • Strong communicator with the ability to influence across all levels, internally and externally • Solid understanding of U.S. healthcare policy, compliance, and regulatory standards • Willingness to travel (~25%), including to Corcept HQ and vendor sites.

🏖️ Benefits

• Applicants must be currently authorized to work in the United States on a full-time basis.