General Manager

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August 7

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Cordance

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B2B • Fintech • SaaS

Cordance is a young company with a long history, dedicated to partnering with founder-run businesses to provide financial and strategic support for their growth. Leverage their extensive operational expertise and resources, they focus on customized growth journeys for their partners, ensuring that quality, talent, and culture are preserved. Cordance aims to build long-term partnerships geared towards sustainable success.

201 - 500 employees

Founded 2021

🤝 B2B

💳 Fintech

☁️ SaaS

📋 Description

• Cordance is seeking a strategic, execution-minded General Manager to work across multiple SaaS businesses as we expand our business units. • This role is designed for a leader who can partner closely with P&L owners, helping them understand what’s working, what’s not, and where change is needed. • You’ll be both a trusted advisor and a driver of operational improvements bringing clarity, accountability, and a results-oriented approach to each business you support. • The ideal candidate will blend PE or PE-backed operating experience, strong change management skills, and the ability to navigate complexity in small, fast-moving organizations. • There is considerable upside for growth as we scale our business units and expand our operational footprint. • Act as a senior partner to Presidents or business unit leaders across 2–4 SaaS companies, combining strategic insight with hands-on involvement to assess performance, identify opportunities, and drive results. • Conduct targeted diagnostics to uncover operational bottlenecks, cost inefficiencies, and value-creation levers. • Guide and support leaders in implementing changes to team structure, processes, and strategy. • Contribute to GTM strategy refinements, pricing and packaging adjustments, and customer retention initiatives. • Establish and maintain KPI tracking frameworks tied to EBITDA, gross margin, NRR, and other SaaS metrics. • Facilitate consistent performance reviews and cross-unit knowledge sharing to raise overall portfolio performance. • Build trusted relationships with business unit leaders to encourage openness, alignment, and follow-through.

🎯 Requirements

• Deep experience operating within B2B SaaS businesses is essential; candidates without SaaS fluency will face a steep learning curve • Track record of driving results in PE-backed or multi-entity SaaS portfolios • Demonstrated success improving EBITDA through cost efficiency, GTM optimization, and organizational alignment • Strong change management orientation, able to lead leaders through strategic, cultural, and operational shifts • Financial fluency across SaaS unit economics: CAC, LTV, churn, retention, gross margin • Ability to influence without direct P&L ownership, using credibility, data, and insight to drive decisions • Comfortable working across multiple companies in fast-paced, high-change environments

🏖️ Benefits

• Comprehensive Health Coverage: Coverage begins on your first day of employment. • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. • 12 weeks paid leave for all employees. • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.