Director, Sales Operations

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Core BTS

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B2B • SaaS • Enterprise

Core BTS is a full-service digital transformation consultancy that assists some of the world's most impactful companies in leveraging today's most powerful technologies. They simplify technical complexity, accelerate transformation, and drive business outcomes, offering services such as AI integration, data and application transformation, hybrid infrastructure, managed services, modern work enabling, and security enhancements. Core BTS partners with notable companies like Microsoft, Cisco, and Databricks to deliver these solutions and is recognized for its commitment to innovation, client-centric approach, and successful digital transformations.

501 - 1000 employees

Founded 2004

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 Debt Financing on 2006-02

📋 Description

• Collaborate with senior leadership to develop and refine the GTM strategy, aligning it with the company's overall goals and objectives. • Oversees Sales Enablement team, helping them achieve goals while driving alignment with Offerings and Learning Development for overall business objectives. • Evaluate and enhance the end-to-end Client sales process, from lead generation to closing deals. • Identify bottlenecks, inefficiencies, and areas for improvement, and implement solutions to drive operational excellence. • Owns the end-to-end sales process framework, stage definitions, and pipeline hygiene rules. • Ensures accurate stage movement, close dates, and probability alignment across Account Executives. • Executes weekly pipeline audits to identify risks, gaps, and data issues. • Partners with Sales Leadership to enforce operational discipline. • Manages sales process documentation, updates, and field communication. • Utilize data analytics to provide actionable insights into sales performance, trends, and forecasts. • Support Account Executive onboarding with system access, CRM setup, and workflow support. • Develop and maintain comprehensive sales reports and dashboards in collaboration with the Power Bi team and IT Team to assist leadership in making informed decisions. • Oversee the selection, implementation, and maintenance of sales tools and technologies to enhance productivity, efficiency, and data accuracy. • Coordinates the deal desk process including approvals, non-standard terms, and price exceptions. • Collaborate closely with departments such as Delivery, Marketing, Finance, Human Resources and Offering to ensure seamless coordination, information sharing, and alignment of strategies. • Work with Sales Leaders to develop enablement programs that enhance the skills and capabilities of the sales team. Foster a culture of continuous learning and improvement. • Collaborate with the CRO and Finance Leaders on sales compensation plans that incentivize performance while aligning with company objectives and budget. • Implements SPIFF tracking and communication to the appropriate teams. • Contribute to the annual sales forecasting and budgeting process. Monitor and manage expenses related to sales operations. • Prepares and run weekly and monthly forecast calls and reports for Sales Leadership. • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of GTM Team performance. • Lead, mentor, and manage a team of sales enablement and operations professionals. Foster a collaborative and results-driven work environment. • Administers and coordinates account planning and tiering framework and process.

🎯 Requirements

• Bachelor’s degree in business administration, Sales, or a related field. • 7-9 years of experience in sales operations and leadership. • Proven track record of successfully optimizing sales processes and driving revenue growth. • Strong analytical skills with the ability to interpret complex data sets and translate them into actionable insights. • Proficiency in using CRM software (e.g., Salesforce) and sales analytics tools. • Excellent communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders. • Strategic mindset with the ability to think critically and make data-driven decisions. • Previous experience in managing and developing a team. • Exceptional organizational skills and attention to detail.

🏖️ Benefits

• Health, Vision, and Dental Insurance • Life Insurance • Health/Dependent Care Flexible Spending • 401(k) Plan • Short-Term and Long-Term Disability Coverage • Generous Vacation and Flex Time Off Programs • Company Paid Holidays • Training and Development Opportunities