Coverflex
HR Tech • Enterprise • Wellness
Coverflex is a company that offers a fully remote work environment with a strong emphasis on building a unique and diverse team culture. They provide a range of employee benefits including health insurance, competitive compensation with stock options, and significant budgets for personal and professional development. Coverflex also focuses on transparency, integrity, and maintaining a positive work-life balance, offering generous time off policies and remote work budgets. They are recognized as a top employer and are committed to equal opportunity employment.
51 - 200 employees
👥 HR Tech
🏢 Enterprise
🧘 Wellness
💰 Series A on 2023-02
Insurance Specialist
Job not on LinkedIn
November 13
🗣️🇧🇷🇵🇹 Portuguese Required
Coverflex
HR Tech • Enterprise • Wellness
Coverflex is a company that offers a fully remote work environment with a strong emphasis on building a unique and diverse team culture. They provide a range of employee benefits including health insurance, competitive compensation with stock options, and significant budgets for personal and professional development. Coverflex also focuses on transparency, integrity, and maintaining a positive work-life balance, offering generous time off policies and remote work budgets. They are recognized as a top employer and are committed to equal opportunity employment.
51 - 200 employees
👥 HR Tech
🏢 Enterprise
🧘 Wellness
💰 Series A on 2023-02
📋 Description
• Act as a portfolio manager, owning a client base and ensuring long-term success. • Be the go-to expert on health insurance , advising clients on the best coverage options, managing renewals, and helping them navigate the insurance landscape with confidence. • Bring your technical knowledge to client conversations, explaining policy details, and answering complex questions around coverage. • Troubleshoot insurance-related challenges , applying your product and process expertise to resolve issues, remove blockers, and ensure smooth delivery. • Lead the activation and migration of clients from other brokers, ensuring a seamless onboarding experience in coordination with the Ops team. • Collaborate cross-functionally with Sales, Customer Success, Operations, Marketing, and Tech teams to deliver a seamless client experience. • Share feedback with the Product & Tech teams , helping us improve our health insurance offering and internal workflows based on client needs and market trends. • Stay ahead of industry developments , from regulatory changes to new product opportunities.
🎯 Requirements
• 3+ years of experience in the insurance industry, • fluent in Portuguese and English (Portuguese for customer interactions, English for internal communication and documentation). • hold a PDEADS Certificate and fully meet the regulatory requirements to operate in this space. • customer-first mindset , with a proven ability to empathise, communicate clearly, and deliver high-quality service. • strong analytical skills , and feel confident interpreting policy details and providing informed recommendations. • self-motivated, organised , and comfortable navigating complex workflows in a fast-changing environment. • collaborative team player , happy to work cross-functionally and share insights with others. • adaptable and open to learning, especially as the insurance landscape continues to evolve.
🏖️ Benefits
• Unique Culture • Fully Remote • Competitive and flexible compensation, including our own Coverflex card and stock options to really own our success. • A MacBook and a 500€ onboarding budget to improve your workstation. • Health Insurance plans, with the option to add family members and update conditions (*depending on country). • 25 day paid vacation days + 3 caring days per year to work on side projects that support causes with a positive impact on our society. • 1000€/year budget for your personal and professional development: to buy books, take classes, attend conferences, etc. • 2 additional paid weeks on top of the legal maximum Parental Leave. • Your birthday + kids’ birthday off.
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