Application Support Engineer

Job not on LinkedIn

November 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $94.4k - $118k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

🦅 H1B Visa Sponsor

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Covius

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Covius is a trusted provider of solutions, insight and technology to leading financial services companies. Our technology-enabled solutions deliver operational efficiencies, mitigate risk and empower confident, compliant decisions and borrower interactions.

501 - 1000 employees

📋 Description

• Responsible for the installation, configuration, troubleshooting, and maintenance of proprietary line-of-business applications and their hosting environments in both UAT and Production. • Ensure application reliability and server health, while actively contributing to documentation, automation, and cross-functional collaboration. • Provide guidance and support to other team members while contributing to the department’s continuous improvement initiatives. • Architect tools to monitor systems to ensure pre-production and production servers are maintained for 100% uptime. • Anticipate, correct, and document issue resolution. • Work with vendors as well as technical and non-technical users to understand, troubleshoot, and correct or document issues with company applications. • Resolve issues and make recommendations and help implement process improvements. • Maintain comprehensive documentation of configurations, workflows, procedures and other related items. • Provides user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams. • Mentor and assist other team members. • Perform other related duties as assigned.

🎯 Requirements

• 5+ years of recent (<3 years) enterprise-level IT systems or application support • 3-4 years' experience working with Automation and Scripting (i.e. Task Scheduler and PowerShell) • Expert knowledge of Active Directory domains, schemas, and configurations • Expert understanding and knowledge of processors, storage devices, SAN arrays and I/O devices compatible with vSphere • Expert knowledge of MS Windows OS as well as Linux OS • Intermediate knowledge of Azure and Azure DevOps • Strong understanding of operating system secured certificate maintenance • Strong knowledge of application security principles and best practices • Intermediate proficiency with Microsoft SQL and XML • Proficiency in scripting and automation using tools like PowerShell, Python, and AI technologies.

🏖️ Benefits

• medical • dental • vision • 401(k)