Manager – Corporate Application Support Services

🕒 July 24

⛰️ Colorado, Florida – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote

💵 $87.4k - $109.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Covius

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💳 Fintech

📋 Compliance

Fintech • Compliance

Covius is a trusted provider of solutions, insight and technology to leading financial services companies. Their technology-enabled solutions deliver operational efficiencies, mitigate risk and empower confident, compliant decisions and borrower interactions. Covius businesses are recognized leaders in quality assurance, regulatory compliance, compliant document services, comprehensive settlement services, lien and title curative solutions, as well as rapid development, customizable cloud-based business process solutions.

📋 Description

• The Manager of Corporate Application Services leads and develops a high-performing team that supports the execution and adoption of IT Operation initiatives. • This role partners with the Service Desk and cross-functional teams to ensure projects are delivered on time and meet the needed objectives. • The Manager will also be a hands-on leader that will oversee the ongoing maintenance and enhancements for corporate level applications. • The Manager uses data-driven insights to improve performance, champion change management, and deliver measurable gains in efficiency, service quality, and team effectiveness. • Provide oversight of project activities and resolve escalated issues to support successful project delivery. • Identify opportunities for automation, drive process innovation, and implement efficient and scalable ways of working. • Provide regular project reporting to leadership and key stakeholders. • Gather and review IT related data to identify trends and areas for improvement. • Collaborate across the organization to support and refine IT processes that meet the future needs of the business. • Oversee the development and growth of the team including coaching, performance management, etc. • Travel to our various offices on a regular basis. • Perform other related duties as assigned.

🎯 Requirements

• 5+ years of experience in an IT technical role • 3-5+ years of recent experience working within a technical ticketing system (Atlassian preferred) • 1-3+ years of project management experience • 1-3 years of leadership experience with a geographically distributed team preferred • Experience troubleshooting, diagnosing, and analyzing technical issues and implementing creative and sustainable solutions. • Bachelor’s in information technology or a business discipline is preferred • Agile-related training and certification are preferred.

🏖️ Benefits

• medical • dental • vision • 401(k)