Forward Deployed Engineer

🕒 March 25

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Coworked

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Coworked is an enterprise software company that builds Harmony, a headless, agentic AI Project Manager that operates inside existing collaboration and PM tools to automate planning, scheduling, resourcing, reporting, risk management, and administrative workflows. Harmony integrates with platforms like Microsoft Teams, Jira, Asana, and Smartsheet, communicates via email/chat/voice, and is positioned as a remote coworker that boosts PM capacity, enforces governance, and provides audit-ready telemetry for large organizations.

📋 Description

• Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites). • Document current state and desired state. • Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix. • Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria. • Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists. • Write runbooks for day-to-day operations, incident handling, permissioning, and change management. • Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours. • Track adoption with a lightweight scorecard. • Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations. • Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.

🎯 Requirements

• 3 to 5 years in a customer facing role delivering solution discovery and deployment for enterprise software or systems integration. • Solid technical project management experience. • Comfortable with PMLC, RAID, resource and stakeholder comms, and benefits tracking. • PMP preferred. • Familiar with AI. • Working knowledge of enterprise PM/PPM/SPM tools such as Microsoft Project & Planner, Jira, Smartsheet, Teams, SharePoint, Confluence, UMT360, Fluid, et al. • Tools like Notion, Miro. • Strong communicator who can simplify complex environments and write crisp docs: discovery notes, runbooks, checklists, and training guides. • Builder mindset, bias to action, comfortable with ambiguity and dynamic needs. • Security and compliance basics.

🏖️ Benefits

• Competitive salary and equity, calibrated to experience and location. • Flexible PTO, and the gear you need. • Travel for customer onsite work, typically 20 to 50 percent.