Senior Insurance Claims Specialist

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Cox Enterprises

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Enterprise • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

10,000+ employees

Founded 1898

🏢 Enterprise

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

📋 Description

• Assist in the management of worker’s compensation, general liability and garage liability claims • Manage the relationship with corporate risk management and liability insurance carriers during the claims process • Administer related claims for Cox Automotive ensuring compliance with all company policies • Conduct effective communication between peers and managers • Establish and work to meet specific liability claim outcome goals for the organization • Monitor trends by area and entire organization • Interact with third party administrator adjusters on an as needed basis • Review claims and analyze information for completeness and accuracy • Maintain contact with injured workers’ supervisors and when necessary injured workers • Track all claims with active lost time • Work with locations to ensure return to work on restricted duty and full duty • Monitor quality of work from Defense Counsel • Maintain relationships with larger firms • Ensure locations are utilizing appropriate Occupational Clinics • Update medical provider lists in states that require panels or allow direction of medical • Work with local locations to establish relationships with medical providers • Participate in facility tours for medical providers • Maintain metrics by area and organization to include PPO & pharmacy penetration • Attend all claim reviews • Occasionally provide training for location management, EHS, and Field EHS Managers on liability concepts • Provide concurrence on settlements for prolonged open claims • Prepare reports and presentations regarding Safety programs • Keep location managers and corporate managers apprised of issues surrounding liability insurance and safety • Provide subrogation assistance to locations for property damage claims • Make recommendations on improving injury management, safety, and training programs • Provide information by answering questions and requests • Coordinate preparation of reports that are directed to multiple levels within the organization • Devise Monthly and Quarterly Reports by Region / Area as needed • Manage internal claim tracking database

🎯 Requirements

• High School Diploma/GED and 5 years’ experience in a related field • Any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience alternatively • 7 years’ experience in a related field is acceptable • Must clear a pre-employment drug test • Must be authorized to work in the United States without current or future sponsorship

🏖️ Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month • Seven paid holidays throughout the calendar year • Additional paid time off in the form of bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)